Host – Good Times Cafe (Part-Time)

Morongo Casino Resort & Spa; Cabazon (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Morongo Casino Resort & Spa is seeking an energetic restaurant service associate to greet and seat guests, ring up orders on a POS terminal, and ensure outstanding guest service in a fast-paced casino dining setting. The role requires high school education, excellent communication, and the ability to work flexible hours in a full-time restaurant environment.

Training includes food handling and compliance with gaming regulations, and team members must maintain cleanliness and provide friendly

Qualifications

• Excellent verbal skills and guest service.
• Ability to operate a POS terminal and ring up guests.
• High school diploma or GED required.
• Background check and gaming license may be required.

Responsibilities

• Provide exceptional guest service and assist guests throughout their visit.
• Ring up guests on a POS terminal.
• Greet and seat guests in a timely manner.
• Order stock for the shift and put stock away.
• Maintain cleanliness of cash register areas.
• Answer incoming guest calls.
• Bus tables when needed.
• Perform other duties as assigned.

Skills

Guest service

POS operation

Cash handling

Greeting guests

Stocking

Telephone answering

Customer communication

Education

High School Diploma

Job description

Job Summary

Services guest in the restaurant by ringing up guest & providing excellent guest service.

Essential Duties And Responsibilities

• Provides exceptions guest service.
• Rings up guests on a POS (Point of Sale) terminal.
• Greets and seats guests.
• Orders stock for shift and putts stock away.
• Maintains cleanliness of cash register areas.
• Answers incoming guest calls.
• Buses tables when needed.
• Performs other job related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for guest service.

EDUCATION and/or EXPERIENCE

High School Diploma or GED required. Experience in guest service and food knowledge preferred.

LICENSES, CERTIFICATES & REGISTRATIONS

Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. Must be able to obtain County Food Handler’s Certification.

LANGUAGE SKILLS

Must have the ability to read and interpret documents in English, such as order tickets, recipes, safety rules, operating and maintenance instructions and procedure manuals. Must be able to communicate effectively with coworkers and guests.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY

Must be able to prioritize multiple tasks within a fast-paced work environment. Must apply common sense understanding to carry out instructions furnished in written and oral form.

PHYSICAL DEMANDS

While performing the duties of this job, the team members is regularly required to stand and walk during an 8-hour shift. Team members are regularly required to reach with hands and arms and use hands to manipulate and feel. The team members must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The team members must have the ability to hear and speak. Sense of vision must see up close, at a distance, in color and have depth perception. An acute sense of taste and smell is vital to success in this position

WORK ENVIRONMENT

Work predominately takes place in a brightly lit kitchen environment. Noise levels are moderate to loud. Work involves frequent exposure to extreme heat and cold, cooking fumes and odors and is located within a smoking building. Special hazards include sharp knives and utensils, open flames and hazardous food materials and cleaning solutions.

WORKING HOURS

Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

INDIAN PREFERENCE

We are an Equal Opportunity Employer while practicing Native American preference according to law.