Host - Garden Room - Fine Dining

Pier Sixty-Six; Fort Lauderdale (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life & Disability

Flexible benefits plan

Employee assistance program

Paid time off

401(k) match

Free meals

Free room nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale seeks a friendly Host - Fine Dining for the Garden Room. You will greet guests, escort to tables, manage waitlists, and support a high-volume dining experience with warmth and professionalism.

Reporting to the Outlet General Manager, you will uphold service standards, handle reservations, and maintain dining area cleanliness while adapting to peak hours. This role offers competitive wages, benefits, and opportunities for growth within CoralTree

Qualifications

• Energetic and enthusiastic individual
• Must speak, comprehend, read and write English
• Strong communication skills required
• Ability to uphold service standards and adapt to high-volume service
• Ability to prioritize and organize work assignments
• Ability to interact with all resort associates and guests
• Capable in high-pressure, fast-paced environment
• Standing or walking for extended periods required

Responsibilities

• Greet guests with a friendly, welcoming demeanor
• Escort guests to tables and provide menus
• Assist in seating guests per seating chart or preferences
• Manage waitlist during peak hours and provide accurate wait times
• Answer calls and handle reservations or inquiries
• Maintain cleanliness of host station and dining area
• Address guest inquiries or concerns professionally
• Adhere to departmental policies and grooming standards
• Communicate effectively with peers and management
• Maintain knowledge of outlet offerings and resort information

Skills

Energetic

Communication

English proficiency

Service standards

Prioritization

Team interaction

Stress management

Endurance

Education

High School Diploma or GED recommended

Some College experience or Degree recommended

Job description

South Florida’s beacon of hospitality, Pier Sixty-Six Resort has returned. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is a home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Host - Fine Dining - Garden Room to join our Pier Sixty-Six Resort team! We are seeking friendly and outgoing individuals with Fine Dining experience to join our team as a Host. As a Host, you will be the first point of contact for our guests and outside visitors, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service. Reporting to the outlet General Manager the restaurant, you will support and provide excellent service at our new fine dining signature restaurant on our iconic resort. This high-volume requires a passion for personalized service and guest engagement.

Responsibilities

• Greet guests with a friendly and welcoming demeanor upon arrival
• Escort guests to their tables and provide menus
• Assist in seating Members and guests according to seating chart or guest preferences
• Manage waitlist during peak hours and provide accurate wait time estimates
• Answer phone calls and take reservations or provide information as needed
• Maintain cleanliness and organization of the host/host station and dining area
• Handle guest inquiries, complaints, or special requests with professionalism and efficiency
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy
• Be courteous to all guests and coworkers
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Maintain complete knowledge of all outlet offerings and resort information.

Physical Requirements

• Ability to stand and walk for extended periods throughout the work shift.
• Ability to frequently walk throughout the restaurant, including the host stand, dining areas, service areas, and other operational areas.
• Ability to bend, stoop, reach, and occasionally kneel as needed to perform job duties.
• Ability to carry and move menus, guest materials, seating charts, supplies, and other items weighing up to 25 pounds.
• Ability to safely navigate crowded dining areas and maintain awareness of guests, team members, furniture, and service equipment.
• Ability to use a computer, tablet, telephone, reservation system, and other standard front-of-house equipment.
• Ability to perform repetitive hand and wrist movements associated with writing, computer use, handling menus, and operating reservation systems.
• Ability to maintain visual and auditory attention to monitor guest arrivals, reservations, seating availability, and communications from team members.
• Ability to communicate effectively with guests and team members in person and by telephone.
• Ability to work in a fast-paced restaurant environment and remain on their feet during periods of high guest volume.
• Ability to work varying shifts, including evenings, weekends, and holidays, as required by business needs.

Qualifications

• Energetic, enthusiastic, and motivated individual
• Must be able to speak, comprehend, read, and write English
• Must have effective communication skills
• Ability to implement and uphold service standards
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Ability to work well in stressful, high-pressure situations
• Must be able to stand or walk for extended periods of time

Experience, Education, & Licensure

• High School Diploma or GED recommended
• Some College experience or Degree recommended
• Bilingual language preferred
• Previous hostess experience in a professional setting is preferred

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort