Host - El Torito

Xperience Restaurant Group (XRG); Milpitas (CA); On-site; USD 25,072 - 26,174; Part time

Benefits offered by this job

Competitive pay

Flexible hours

Career growth opportunities

Inclusive work culture

Dining discounts

Employee referral program

Credit Union financial benefits

Partner perks on discounts

Sick time available

Health insurance for full-time members

Job summary

A restaurant group in California is seeking a Host to create a welcoming atmosphere for guests. The role involves greeting guests, managing seating arrangements, and ensuring smooth service flow. Ideal candidates should possess strong guest relations skills and have experience in a fast-paced environment. The position offers competitive pay ranging from $18.20 to $19.00 per hour, along with opportunities for career growth and various employee benefits, including dining discounts and health insurance for full-time team members.

Qualifications

• High school diploma preferred.
• Proof of eligibility to work in the United States.
• Valid driver’s license.
• 18+ years of age.
• Possess or be able to obtain required state work cards.
• Minimum of one year related experience.
• Familiarity with OpenTable.
• Proper lifting techniques.
• Guest relations skills.
• Sanitation and safety awareness.
• Safe alcohol service knowledge.
• Full-service restaurant operations experience.
• Effective communication in English, both spoken and written.

Responsibilities

• Greet guests immediately upon arrival.
• Inform guests that their table is ready and invite them to their table.
• Carry guests’ drinks from the bar area to the table.
• Pull out chairs and tables for guests.
• Answer calls promptly and politely.
• Utilize all tables on rotation to maximize turnover.
• Keep host stand well organized and stocked.
• Move furniture as directed by management.
• Tour the restaurant intermittently to identify empty tables.
• Respond to guest concerns and correct errors.
• Complete opening, running, and closing side-work duties.
• Assist teammates with side-work duties when requested.

Job description

Host – El Torito – Xperience Restaurant Group (XRG)

Job Overview

At Xperience Restaurant Group (XRG), we strive for excellence and invite hospitality‑centric individuals to become part of our team. This role is focused on creating a welcoming atmosphere for guests and ensuring a smooth flow of service.

Benefits

• Competitive pay: $18.20‑$19.00 per hour, DOE
• Flexibility: Flexible hours across day, night, weekend, holidays
• Career growth: Promotion from within
• Culture: Inclusive, #XRGFam environment
• Dining discounts for you and up to 5 guests
• Employee referral program
• Credit Union financial benefits (checking, savings, loans, education)
• Partner perks: discounts on theme parks, travel, apparel, sports tickets
• Sick time available in eligible states: CA, CO, AZ, MA, MD, WA, NY, NV, IL
• Health insurance for full‑time team members

Compensation

$18.20‑$19.00 per hour (DOE)

Purpose

The host or hostess is responsible for delivering a friendly greeting upon guests’ arrival, promptly seating them, bidding farewell, and inviting them back upon departure.

Duties & Responsibilities

• Greet guests immediately upon arrival
• Inform guests that their table is ready and invite them to their table
• Carry guests’ drinks from the bar area to the table and transfer their tab if needed
• Pull out chairs and tables for guests
• Answer calls promptly and politely
• Utilize all tables on rotation to maximize turnover and maintain smooth flow
• Keep host stand well organized and stocked
• Move furniture as directed by management (tables, chairs, bar stools, etc.)
• Tour the restaurant intermittently to identify empty tables
• Respond to guest concerns, correct errors, and resolve complaints while maintaining a positive attitude; escalated to management when necessary
• Complete opening, running, and closing side‑work duties as assigned
• Assist teammates with side‑work duties when requested
• Complete additional tasks as assigned

Qualifications & Skills

• High school diploma preferred
• Proof of eligibility to work in the United States
• Valid driver’s license
• 18+ years of age
• Possess or be able to obtain required state work cards
• Minimum of one year related experience
• Familiarity with OpenTable
• Proper lifting techniques
• Guest relations skills
• Sanitation and safety awareness
• Safe alcohol service knowledge
• Full‑service restaurant operations experience
• Effective communication in English, both spoken and written

Working Conditions

• Indoor and/or outdoor work, exposure to hot or cold surfaces, steam, wet floors
• Variable noise, crowd, and smoke levels depending on guest volume
• Fast‑paced, high-volume, full‑service restaurant environment
• Work varied shifts: days, nights, weekends, holidays

Physical Requirements

• Walk and stand for long periods
• Use hands to handle objects, tools, or controls
• Repeat movements for long periods
• Understand speech and speak clearly
• Push and lift up to 50 lbs
• Reach, climb stairs, balance, stoop, kneel, crouch, or crawl

Disclaimer

This job description is a summary of duties expected of a host/ess. It is not an all‑inclusive list and may be modified at any time with or without notice.