Host -Chevys Fairfield

Xperience Restaurant Group (XRG); Fairfield (CA); On-site; USD 23,281 - 24,108; Part time

Benefits offered by this job

Competitive pay

Flexible hours

Career Growth Opportunities

Dining Discounts

Health Insurance

Job summary

A leading hospitality group in California is seeking a Host/ess who will greet guests, manage seating arrangements, and ensure excellent guest experiences. Key responsibilities include welcoming guests, notifying them when their tables are ready, and maintaining organization at the host stand. Ideal candidates will have a strong background in guest relations, effective communication skills, and experience in a fast-paced restaurant environment. This role offers competitive pay and opportunities for career growth.

Qualifications

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• Valid Driver’s License required.
• Must be 18 years or older.
• Minimum of one year of related experience.

Responsibilities

• Greet guests immediately upon arrival.
• Inform guests that their table is ready and invite them to the table.
• Carry guests’ drinks to their seats from the bar area.
• Maintain an organized host stand.
• Tour the restaurant to identify empty tables.
• Respond to guest concerns and correct errors.

Skills

Guest relations

Proper lifting techniques

Sanitation and safety

Safe alcohol service

Effective communication

Familiarity with Opentable

Education

High School Diploma preferred

Job description

Overview

Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable experiences. If you’re one of those individuals, we invite you to join our XRG Team!

Benefits

• Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
• Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being.
• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and experience the difference.
• Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
• Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.

Compensation

Range: $16.90-$17.50/Hour (DOE)

Purpose

The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

Duties & Responsibilities

• Greet guests immediately upon arrival
• Inform the guests that their table is ready and invite them to the table
• Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
• Pull out their chairs and tables to make it easier for the guests to sit down
• Answer calls promptly and politely
• Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
• Keep host stand well organized and stocked
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
• Tour the restaurant in intervals to identify any empty tables
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Complete opening/running/closing side work duties as assigned
• Assist teammates with opening/running/closing side work duties upon request
• Assist and/or complete additional tasks as assigned

Qualifications & Skills

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 18+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of one (1) year related experience
• Familiarity with Opentable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Working Conditions

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Fast paced, high volume, full service restaurant
• Work varied shifts to include days, nights, weekends and holidays

Physical Requirements

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Disclaimer

This job description is a summary of duties, which you as a Host/ess are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.