Host, Cafe Ginori

Exemplar Luxury Group; New York (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Bergdorf Goodman, a premier luxury retailer in New York City, seeks a professional Host to be the first point of contact for guests at our restaurant. You will help manage reservations, seating, and guest flow with a polished, discreet presence in a luxury dining environment.

The ideal candidate will have hostess or front-of-house experience, strong communication skills, and the ability to stay composed in a fast-paced setting.

Qualifications

• Previous hostess or front-of-house experience preferred; luxury or fine dining experience a plus.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to remain calm and poised in a fast-paced environment.
• Proficiency with reservation systems (OpenTable) preferred.
• Flexible availability, including weekends, holidays, and peak retail hours.

Responsibilities

• Greet all guests warmly and professionally upon arrival, reflecting the Bergdorf Goodman brand and service standards
• Manage reservations, waitlists, and guest seating to ensure optimal dining flow
• Communicate effectively with servers, managers, and kitchen staff regarding table status and guest needs
• Maintain an organized and elegant host stand and entrance area
• Accommodate special guest requests whenever possible with discretion and professionalism
• Monitor dining room activity to ensure guest comfort and service efficiency
• Answer phone calls, manage inquiries, and provide accurate wait-time information
• Support opening and closing duties as assigned

Skills

Guest service

Reservations management

OpenTable experience

Communication skills

Organizational skills

Tools

OpenTable

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

You Will Be

As the Host, you will be the first point of contact for guests at the Bergdorf Goodman Restaurant and play a key role in setting the tone for an exceptional dining experience. This position requires a polished, welcoming presence and the ability to manage reservations, guest flow, and seating with grace and efficiency in a luxury dining environment.

What You Will Do

• Greet all guests warmly and professionally upon arrival, reflecting the Bergdorf Goodman brand and service standards
• Manage reservations, waitlists, and guest seating to ensure optimal dining flow
• Communicate effectively with servers, managers, and kitchen staff regarding table status and guest needs
• Maintain an organized and elegant host stand and entrance area
• Accommodate special guest requests whenever possible with discretion and professionalism
• Monitor dining room activity to ensure guest comfort and service efficiency
• Answer phone calls, manage inquiries, and provide accurate wait-time information
• Support opening and closing duties as assigned

What You Will Bring

• Previous hostess or front-of-house experience preferred; luxury or fine dining experience a plus
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to remain calm and poised in a fast-paced environment
• Proficiency with reservation systems (e.g., OpenTable) preferred
• Flexible availability, including weekends, holidays, and peak retail hours

Your Life And Career At Bergdorf Goodman

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporat

Salary And Other Benefits

The hourly range for this position is $20/hr - $24/hr. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact Bergdorf Goodman People Business Partner team.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.