Host at the Old Savannah Distillery

Historic Tours of America; Savannah (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Paid vacation

Health and wellness plans

401K with company matching

Job summary

Historic Tours of America at The Old Savannah Distillery is seeking a courteous Host to warmly welcome guests, seat them promptly, and help maintain a welcoming dining environment.

You will inform guests about offerings, manage seating rotations, record reservations, and handle questions with patience and kindness, contributing to memorable Savannah experiences. A high school diploma is preferred, and pre-employment checks apply.

Qualifications

• Greet guests with a friendly, timely service.
• Inform guests about specialties, features, and offerings of the establishment.
• Assign guests to tables suitable for their needs and manage rotation to balance seatings.
• Receive and record dining reservations (walk-ins and phone) and direct guests to waiting area.
• Handle questions and requests with patience and kindness.

Responsibilities

• Greet everyone you meet with a smile and prompt service, and extend courtesy, friendliness, and hospitality as they arrive and depart the venue.
• Inform guests of the specialties, features, and offerings of the establishment.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Receive and record guest dining reservations, keeping track of both walk-in and over the phone reservations and directing guests to the waiting area while their table is being prepared.
• Handle questions and requests with patience and kindness.

Skills

Customer service

Communication skills

Organization

Attention to detail

Patience

Education

High school diploma

Job description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY at The Old Savannah Distillery

The Host is the initial contact with guests. The primary role of the Host is to welcome guests to the Old Savannah Distillery (OSD), seat guests at tables, and ensure quality of facilities and service. Hosts perform in a public relations capacity when promoting the company and generate foot traffic. The Host maintains a positive attitude while delivering authentic service.

Employee Benefits

• Competitive pay and paid training: $13 - $14 per hour
• All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980!

Eligibility requirements may apply

Essential Functions

• Greet everyone you meet with a smile and prompt service, and extend courtesy, friendliness, and hospitality as they arrive and depart the venue.
• Inform guests of the specialties, features, and offerings of the establishment.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Receive and record guest dining reservations, keeping track of both walk-in and over the phone reservations and directing guests to the waiting area while their table is being prepared.
• Handle questions and requests with patience and kindness.

Required Knowledge, Skills And Abilities

• Ability to work independently over long periods of time and in groups within the scope of established rules and regulations.
• Ability to display a positive, energetic, and outwardly friendly attitude towards guests.
• Must posses strong communication and listening skills, excellent speaking, reading, and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Demonstrate a high level of organizational skills, attention to detail, and a sense of urgency.

Qualifications

• High school graduate or equivalent preferred.

Other Requirements

• Must pass pre-employment background check and substance abuse testing.
• Have a passion for helping people and making their Savannah experience a memorable one.