HOST- Albuquerque, NM

IHOP Restaurants; Albuquerque (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP Restaurants in Albuquerque is seeking a Host or Hostess responsible for greeting and seating guests promptly and courteously. This role includes managing orders, accommodating guests' special needs, and ensuring an exceptional customer experience.

Qualified applicants should possess good communication skills and the ability to multitask in a dynamic environment. The position offers both full and part-time flexible hours and numerous advancement opportunities.

Qualifications

• Prior experience as a host is a plus.
• Must be able to handle money transactions responsibly.
• Able to lift 25-50 pounds.

Responsibilities

• Greeting, seating, and escorting guests.
• Managing the wait list when the restaurant is busy.
• Providing exceptional customer experience.

Skills

Good communication skills

Teamwork

Ability to multitask

Flexibility

Job description

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Benefits

• Competitive Pay
• Flexible Hours/ Full and Part Time positions
• Extensive Training
• Real Advancement Opportunities

Host Job Requirements

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities of a Host

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.