Host

Gallaghers Pizza; West De Pere (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Gallaghers Pizza in Wisconsin seeks a friendly Host/Hostess to create a welcoming first impression. You will greet guests, manage seating, answer phones, assist with takeout orders, and help maintain a tidy front-of-house area.

You will work in a fast-paced dining environment, coordinate with servers and kitchen staff, and help ensure every guest enjoys a positive dining experience.

Qualifications

• Friendly, positive, and professional attitude.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work as part of a team.
• Ability to multitask in a fast-paced restaurant environment.
• Ability to stand and walk for extended periods.
• Willingness to learn and follow directions.

Responsibilities

• Greet guests promptly and courteously.
• Seat guests and manage dining room seating rotation.
• Answer incoming phone calls professionally and direct calls as needed.
• Assist customers with takeout orders and pickups.
• Notify servers when guests are seated.
• Maintain a clean, organized front-of-house area.
• Assist with menus, silverware, table cleaning, and other front-of-house duties as needed.
• Communicate effectively with servers, kitchen staff, and management.
• Follow Gallaghers Pizza policies, procedures, and customer service standards.
• Handle customer questions and concerns professionally and notify management when necessary.
• Assist other team members during busy periods.
• Perform other reasonable duties as assigned by management.

Skills

Friendly attitude

Communication

Customer service

Team player

Multitasking

Job description

Position Summary:

The Host / Hostess is responsible for creating a welcoming first impression for guests at Gallaghers Pizza. This position includes greeting customers, managing seating, answering phones, assisting with takeout orders, and helping maintain a clean and organized front-of-house area.

Essential Duties and Responsibilities:

• Greet all guests promptly and courteously upon arrival.
• Seat guests and manage the dining room seating rotation.
• Answer incoming phone calls professionally and direct calls as needed.
• Assist customers with takeout orders and pickups.
• Notify servers when guests are seated.
• Maintain a clean, organized, and welcoming entrance and host station.
• Assist with menus, silverware, table cleaning, and other front-of-house duties as needed.
• Communicate effectively with servers, kitchen staff, and management.
• Follow Gallaghers Pizza policies, procedures, and customer service standards.
• Handle customer questions and concerns professionally and notify management when necessary.
• Assist other team members during busy periods.
• Perform other reasonable duties as assigned by management.

Qualifications:

• Friendly, positive, and professional attitude.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work as part of a team.
• Ability to multitask in a fast-paced restaurant environment.
• Ability to stand and walk for extended periods.
• Willingness to learn and follow directions.

Performance Expectations:

• Arrive on time and be ready to work at the scheduled start time.
• Treat all customers and coworkers with respect.
• Maintain a clean and professional appearance.
• Stay productive and assist the team when customer traffic is slow.
• Follow all safety, sanitation, and workplace policies.
• Represent Gallaghers Pizza in a positive and professional manner.

The goal of this position is to provide excellent customer service and help create a positive dining experience for every guest at Gallaghers Pizza.