Host

Hudson House Southlake; Southlake (TX); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Flexible schedule

Professional development and career成长

Family meals

Dining discounts

Holidays observed

Collaborative culture

Job summary

Hudson House Southlake is seeking a Host to create a warm, welcoming first impression and ensure guests are seated efficiently based on availability and reservations. You will manage the dining room flow with confidence, support private bookings and events, and respond to guest inquiries with genuine warmth.

As a Host, you’ll greet guests, coordinate with servers and managers, and help deliver the Vandelay hospitality standard in a fast-paced environment.

Qualifications

• Must be able to greet guests warmly and communicate clearly.
• Strong focus on guest experience and service quality.
• Ability to manage seating flow and reservations with attention to detail.
• Willingness to learn and complete service-standards training.

Responsibilities

• Provide concierge-level hospitality from arrival to departure.
• Build relationships with guests, greeting by name when possible.
• Strategize seating and dining room flow using RESY and guest profiles.
• Maintain RESY notes and manage seating changes for private bookings and events.
• Seat guests efficiently while balancing pace and availability.
• Demonstrate strong knowledge of menu items and seating arrangements.
• Answer phone calls with warmth and professionalism.
• Coordinate with servers and managers to ensure smooth front-of-house operations.
• Assist with guest inquiries and special requests to exceed expectations.
• Execute opening, mid-shift, and closing procedures to keep the host stand organized.

Skills

Hospitality mindset

Excellent communication

Customer service

Team player

Punctual and reliable

Training willingness

Job description

About Hudson House

Hudson House is a neighborhood restaurant from Vandelay Companies that pairs East Coast-inspired comfort food with warm, sophisticated hospitality in a timeless setting. Rooted in the rich culinary traditions of the Hudson Valley, Hudson House combines an exceptional raw bar, chef-driven cuisine, and handcrafted cocktails to create an elevated yet approachable dining experience that guests return to time and time again.

Known for its curated East Coast oyster selection, The World’s Coldest Martini, world-famous cheeseburger, fresh seafood, sushi, and vibrant brunch, Hudson House has become a favorite gathering place for celebrations, business lunches, happy hours, and everyday occasions alike. Every detail, from the thoughtfully crafted menu to the welcoming atmosphere, reflects Vandelay’s commitment to timeless hospitality, exceptional quality, and memorable guest experiences.

At Hudson House, hospitality is about creating genuine connections. Our team members are passionate about anticipating guest needs, delivering polished yet authentic service, and creating an experience that feels welcoming from the moment each guest arrives until the moment they leave. We believe the smallest details often leave the biggest impression, and we’re committed to making every visit one worth returning for.

About the Opportunity

A Host at Hudson House plays an essential role in setting the tone for each guest’s experience. As the first and last impression of the restaurant, Hosts deliver a warm, gracious welcome and ensure guests are seated efficiently and thoughtfully based on availability. They manage the flow of the dining room with confidence, staying attentive to reservations, private bookings, events, and walk‑ins to support seamless service. Hosts answer the phone with professionalism and genuine warmth (always with a smile in their voice) and make sure every caller feels cared for and well‑informed. Above all, this role helps create an inviting, memorable introduction to Vandelay’s commitment to exceptional hospitality.

Core Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome, comfortable, and well cared for from arrival through departure.
• Build genuine relationships with guests, engaging on a name‑to‑name basis and fostering a warm, familiar atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books, guest profiles, photos, and special requests prior to each service.
• Maintain the RESY database with detailed notes during and after service, and manage adjustments for private bookings, events, and reservation changes.
• Seat guests efficiently and thoughtfully, balancing guest experience with table availability, pacing, and service needs.
• Demonstrate strong knowledge of menu items, table layouts, and seat numbers to support accurate communication and seamless service.
• Answer phone calls with professionalism and warmth, ensuring all callers feel supported and well‑informed.
• Communicate clearly with servers, managers, and fellow hosts to coordinate seating plans and maintain smooth front‑of‑house operations.
• Assist with guest inquiries, special accommodations, and unique requests, always delivering service that exceeds expectations.
• Execute opening, mid‑shift, closing, and side‑work procedures to ensure the host stand and entry area remain organized, polished, and fully prepared for service.

Requirements

• Must be at least 18 years old.
• A warm, positive attitude with a strong sense of responsibility and ownership of the role.
• Exceptional attention to detail and clear, professional communication skills.
• Team‑oriented mindset with consistent punctuality and reliability.
• Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge.
• Genuine passion for creating memorable moments of hospitality for our guests.
• Eagerness to learn, grow, and develop within the position and restaurant.
• Certification for food handling as required by state and local regulations.

Physical Requirements

• Ability to lift up to 20 pounds
• Ability to work standing and walking for extended periods of time

Benefits & Perks

• Medical, Dental and Vision benefits available
• Flexible schedule
• Professional development and career growth
• Family Meals
• Dining discounts at all Vandelay Hospitality Group concepts
• All Vandelay Companies restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast‑paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.