Host

Fideicomiso De Conservacion; San Juan (PR); On-site; USD 24,000 - 34,000; Full time

Job summary

Para la Naturaleza in Puerto Rico seeks a Host to welcome visitors at the Ecological Culture Centers in Old San Juan, providing guidance on the center's exhibitions, collections, and resources while sharing the natural and cultural heritage of Puerto Rico.

The role requires strong customer service, the ability to work weekends/holidays, and comfortable interaction with diverse audiences; you will support daily operations, safety procedures, and coordinate with staff to deliver engaging

Qualifications

• Bachelor’s degree or studies in History, Humanities, Education, Tourism, Environmental Sciences, Ecology, or related field.
• Experience in customer service or visitor services preferred.
• Excellent verbal and written communication in English and Spanish.
• Ability to lift up to 25 pounds and work weekends/holidays as required.
• Interact with diverse audiences in a welcoming, professional manner.

Responsibilities

• Provide information about the center's history, culture, and natural resources.
• Assist visitors and groups and support daily center operations.
• Maintain exhibition areas and record attendance.
• Coordinate with staff for educational and cultural activities.
• Ensure visitor safety and follow center procedures.

Skills

Customer service

Interpersonal skills

Bilingual English/Spanish

Communication

Education

Bachelor's degree

Job description

At Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico, we believe that conservation begins with people. We are seeking a passionate and dynamic professional to join our team at Casa Ramón Power y Giralt(Old San Juan, PR) and help visitors connect with and appreciate Puerto Rico’s natural and cultural heritage.

Host

San Juan, PR, US

3 days ago Requisition ID: 1337

The Host is responsible for providing attention, guidance, and support to visitors at Para la Naturaleza’s Ecological Culture Centers, contributing to an educational, safe, welcoming, and high-quality experience. The Host provides information about the historical, cultural, and natural value of the assigned center, including its exhibitions, collections, resources, and activities, promoting knowledge and appreciation of Puerto Rico’s natural and cultural heritage. The position also supports the daily operation of the center, including assisting visitors and groups, basic collection management, maintaining organized exhibition areas, recording attendance, supporting educational and cultural activities, and coordinating with relevant staff. The Host follows established procedures for visitor, facility, exhibition, and collection safety.

This is a regular full-time position. Availability to work weekends, holidays, extended hours, and rotating schedules is required according to operational needs.

General Requirements

• Bachelor’s degree or university studies in History, Humanities, Education, Tourism, Environmental Sciences, Ecology, Natural History, or a related field.
• Previous experience in customer service, visitor services, museums, cultural centers, galleries, tourism, ecotourism, education, interpretation, or related areas is preferred.
• Strong verbal and interpersonal communication skills and the ability to interact effectively with diverse audiences.
• Interest in and ability to learn and communicate information related to history, cultural heritage, nature, and conservation.
• Ability to welcome, orient, and assist visitors and groups in a courteous, organized, and professional manner.
• Ability to learn and communicate information related to the center’s exhibitions, collections, and resources.
• Ability to handle objects of various sizes and lift at least 25 pounds.
• Ability to work independently and collaboratively as part of a team.
• Attention to detail and ability to maintain visitor, exhibition, and operational records.
• Basic computer skills and familiarity with office applications and audiovisual equipment.
• Strong verbal, reading, and written communication skills in Spanish and English.
• Availability to work weekends, holidays, extended hours, and rotating schedules according to operational needs.
• Valid driver’s license, when required by the functions and location of the position.

What We Are Looking For

• Strong customer service and interpersonal skills.
• Ability to communicate clearly and engage respectfully with diverse audiences.
• Interest in Puerto Rico’s natural and cultural heritage.
• Commitment to providing a welcoming, respectful, inclusive, and professional visitor experience.
• Attention to detail, organization, and reliability.
• Adaptability and ability to work independently and as part of a team.

Join us in connecting people with Puerto Rico’s natural and cultural heritage and helping create meaningful, educational, and welcoming experiences for our visitors.