Host

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

HHM Hospitality is seeking a dedicated Host to greet and escort guests in Philadelphia. In this role, you will ensure an excellent dining experience by attending to guests arrival, managing seating arrangements, and maintaining the dining room setup.

Candidates should possess a high school diploma and preferably have customer service experience. The position requires flexibility with scheduling, including weekends and holidays, and adherence to safe work practices.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.

Responsibilities

• Greet and escort guests to their tables.
• Maintain log book entries for communication.
• Ensure dining room is properly set up.
• Assist with service as needed.
• Manage reservations and special functions.
• Follow sustainability guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.