Host

Highgate Hotels, LP; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an innovative restaurant where you will be the first point of contact for guests, setting the tone for their dining experience. As a Host, you will embody professionalism and charm, ensuring every visitor feels welcomed. Your role includes greeting and seating guests, answering inquiries, and maintaining a clean and inviting environment. This position offers an exciting opportunity to work alongside culinary experts and contribute to memorable hospitality experiences. If you have a passion for customer service and thrive in a team-oriented atmosphere, this role is perfect for you.

Qualifications

• 1-2 years of upscale restaurant & bar experience required.
• Must have pleasant and professional phone demeanor.

Responsibilities

• Welcome all guests and ensure responsive service at all times.
• Answer questions about the menu and take reservations.
• Maintain cleanliness of restaurant entrance and workstation.

Skills

Customer Service

Communication Skills

Teamwork

Food and Beverage Knowledge

Job description

Host

Requisition ID

2025-65339

Category

Restaurant Operations

Job Location

US-NY-New York

Property

TableOne - Bar Sprezzattura - NYC

Compensation Minimum

USD $20.00/Yr.

Compensation Maximum

USD $20.00/Yr.

Compensation Type

Hourly

Highgate Hotels

A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world's leading hotels.

Location

TableOne - Bar Sprezzatura - Kimpton Theta Hotel, New York, NY

Overview

Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. The Host is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge, or restrooms, and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

Responsibilities

Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Seat guests to their table with gracious hospitality.
• Answer phones and take reservations.
• Maintain cleanliness of restaurant entrance and workstation.
• Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

Qualifications

• 1-2 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions.
• Prior experience as a host
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Food and wine knowledge a plus.
• Pleasant and professional phone demeanor.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.