Host

Mark’s Feed Store; Louisville (KY); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Healthcare plans

Flexible Schedules

Uniforms

Referral Bonus

Vacation

Employee Assistance Program

Job summary

Mark’s Feed Store in Louisville, Kentucky, is seeking a friendly Host to create a welcoming atmosphere for guests. You’ll greet and manage guests, maintain a clean waiting area, and assist with reservations. Ideal candidates should have excellent communication skills and the ability to multitask in a fast-paced, team-oriented environment.

Enjoy benefits such as flexible scheduling, healthcare plans, and career development opportunities. Join us to serve delightful BBQ and make memorable guest experiences!

Qualifications

• Excellent communication skills and a friendly demeanor.
• Ability to multitask and stay organized during busy shifts.
• Strong teamwork skills.

Responsibilities

• Greet guests and manage reservations efficiently.
• Maintain a clean and organized waiting area for guests.
• Answer phone calls and provide information about the menu.
• Handle guest inquiries and elevate concerns to management.

Skills

Excellent communication skills

Positive, friendly demeanor

Multitasking ability

Strong teamwork skills

Education

Previous experience in a customer-facing role

Job description

Love BBQ? Love People? Join Our Crew!

Mark’s Feed Store isn’t just about serving up the best BBQ in town— it’s about creating a place where guests feel at home, and our team feels like family. We’re looking for friendly, high-energy, and BBQ-lovin’ folks to join our team!

What You’ll Be Doing:

• Serving up mouthwatering BBQ with a smile
• Creating legendary guest experiences (because good BBQ deserves great service)
• Working as part of a fun, fast-paced team
• Bringing positive vibes every shift

What We’re Looking For:

• A people-person who loves making guests feel welcome
• A team player with a great attitude
• Someone who thrives in a fast-paced environment
• A BBQ enthusiast (or at least someone willing to learn)

Why You’ll Love It Here:

• Healthcare plans (based on length of service and number of hours worked per week)
• Uniforms
• GED Assistance
• Flexible Schedules
• Direct Deposit and Paycard
• Daily Pay and Early Wage Access
• Tenure Recognition
• Referral Bonus
• Vacation
• Employee Assistance Program (ComPsych)
• Unity Care
• Company Chaplain

Job Description: Host at Mark’s Feed Store

Position Title: Host

Reports To: General Manager / Assistant Manager

Position Overview: As a Host at Mark’s Feed Store, you will be the first point of contact for guests entering the restaurant. Your primary role will be to greet, seat, and manage the flow of guests, ensuring they have an excellent first impression and a smooth dining experience. You will also assist in maintaining the overall atmosphere of the restaurant by keeping the waiting area clean and organized.

Key Responsibilities

• Greet guests with a friendly, welcoming attitude as they enter the restaurant.
• Manage guest reservations and seating arrangements to ensure smooth and efficient operations.
• Lead guests to their tables, ensuring they are comfortable and settled in.
• Maintain an organized and clean waiting area for guests.
• Monitor wait times and inform guests of estimated wait times in a courteous manner.
• Answer phone calls, take reservations, and provide information about the menu, specials, and restaurant policies.
• Communicate with servers and kitchen staff to ensure guests are seated promptly and have a positive experience.
• Assist in managing the flow of guests during busy times to ensure all guests are seated and served efficiently.
• Handle guest inquiries, concerns, or complaints with professionalism and elevate to a manager when necessary.
• Assist with the preparation of the dining room for the day or special events, including setting up tables and ensuring supplies are available.
• Keep the host stand and lobby area clean, organized, and stocked with necessary materials (menus, condiments, etc.).
• Assist with to-go orders and other tasks as needed to support the team.

Qualifications

• Previous experience in a customer-facing role (host/hostess, receptionist, or similar) is preferred but not required.
• Excellent communication skills and a positive, friendly demeanor.
• Ability to multitask and remain organized during busy shifts.
• Strong teamwork skills and a willingness to help other team members when needed.

Job Requirements

• Ability to stand for extended periods (4-8+ hours) with periodic breaks.
• Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
• Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
• Capability to walk up and down stairs and use a step ladder as needed.
• Occasional sitting, talking, and active listening as required by the role.
• Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
• Ability to move around the kitchen quickly and efficiently.
• Compliance with food safety and sanitation regulations.

Work Environment / Job Conditions

• Flexible scheduling, including nights, weekends, and holidays.
• Work in a loud, fast-paced environment.
• Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
• May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
• Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
• Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
• Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
• Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
• Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.

This job description provides an overview of the responsibilities and qualifications for the Host position at Mark's. Specific duties and requirements may vary by location or role.