HOST

Fine Entertainment Management; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Fine Entertainment Management in Las Vegas is seeking a friendly host/hostess to provide warm, engaging service at the restaurant entrance. You will greet and seat parties following the established Sequence of Service and coordinate with teammates to ensure smooth seating.

You will manage the reservation system, quote wait times, and assist in keeping stations clean and stocked. Must be 18+, fluent English, and capable of upselling while delivering outstanding guest experiences.

Qualifications

• Must be 18 years or older.
• Must have excellent customer service and communication skills.
• Must be able to initiate and engage guests professionally.
• Must have a valid Health Card issued by the Southern Nevada Health District.
• Must have basic math skills.
• Must be able to reach, stoop, bend, lift, and clean during shifts.
• Must be fluent in English.

Responsibilities

• Greet all guests sincerely and provide superior guest service.
• Efficiently seats guests following service sequence standards.
• Raise wait times accurately and log guests into the reservation system.
• Run food to tables and announce items as delivered.
• Maintain clean and stocked host stations and dining areas.
• Assist in marketing efforts by collecting guest information.

Skills

Guest service

Communication

Upselling

Reservation system

Tools

Reservation system

Job description

Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Create a warm, friendly, welcoming atmosphere for guests. Greets and seats parties throughout the restaurant using the established Sequence of Service. Keep the assigned stations cleaned and stocked at all times. Assist other team members with various duties as assigned.Essential Job Functions:Greet all guests sincerely with a smile and eye contact, and provide superior guest service.Actively promote the venue by engaging every guest and potential guest with in your immediate reachEfficiently seats guests following the service sequence standardsBid farewell to each guest and inviting them to returnAnswer telephone calls properly and directing the call to the appropriate party when necessary.Run food to tables throughout the restaurant announcing each item as deliveredProperly quote wait times for guests and log guests into the reservation systemBus Tables as necessary throughout the restaurantPossess thorough knowledge of all menu items and ability to suggestively sell items to guestsProperly set up host stations at start of shift, and break down station at end of shiftClean assigned section and side stations, including menus, tables, chairs, and side stationsAssist in maintaining the cleanliness and presentation of restaurantStack and wipe plates and glassware in dish area, maintaining a clean an organized areaEmpty trash cans to maintain service and sanitation standardsPerform assigned side workActively market FINE ENTERTAINMENT venues by collecting guests’ personal information for the marketing databaseMust maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health DistrictAdhere to all Department and Company Policies and ProceduresQualifications:Must be 18 years or olderPrevious experience in desired position is preferredMust possess excellent customer service and communication skillsMust be able to initiate and engage guests in conversation in a professional mannerMust possess a valid Health Card issued by the Southern Nevada Heath DistrictMust have basic math skillsMust be able to reach, stoop, bend, lift, and clean during various activities throughout shiftMust be able to communicate fluently in English