Host

The Cheesecake Factory Incorporated; Huntersville (NC); On-site; USD 17,908 - 21,008; Part time

Benefits offered by this job

50% off shift meals

Paid vacation and sick time

Medical, dental, and vision coverage options

Employee discounts on services

Job summary

The Cheesecake Factory Incorporated is seeking a Host for their Huntersville location. As a Host, you will warmly greet guests, manage the waitlist, and ensure a positive dining experience. Candidates should have strong communication skills, a friendly demeanor, and previous experience in hospitality preferred. The position offers flexible scheduling, opportunities for advancement, and a welcoming team environment. This role requires being able to lift up to 35 pounds and stand for extended periods.

Qualifications

• Previous restaurant or customer service experience preferred.
• Must be at least 18 years old.
• Ability to lift up to 35 pounds.

Responsibilities

• Greet guests warmly to create a positive first impression.
• Manage seating and reservations efficiently.
• Support teamwork to enhance the overall guest experience.
• Answer phones with urgency and assist guests.

Skills

Strong communication and interpersonal skills

Dependability and reliability

Ability to work under pressure

Adaptability

Team player

Job description

Compensation Range

$13.00 - $15.25 / Hour

Overview

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.

Why Join our Team

Steady Hours, Flexible Life

• High-volume restaurant with consistent hours
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time
• Medical, Dental, Vision, and Prescription coverage options
• Medical coverage starting as low as $12 per pay period
• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth
• Career advancement opportunities – over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
  • Fortune 100 Best Companies to Work For® (since 2014)
  • PEOPLE® Companies That Care (since 2021)
  • Great Place to Work® Certified

What You’ll Do

• Warmly greet guests creating a positive first impression
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
• Provide accurately quoted wait times while managing reservations to support smooth guest flowYou’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
• Answer phones with a sense of urgency, helping guests with general questions
• Follow instructions with attention to detail and consistency
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure while maintaining cleanliness and organization
• Work with speed and efficiency in a fast paced, full-service restaurant

Your Background

• Previous restaurant, hospitality, customer service, or food service industry experience preferred
• Strong communication and interpersonal skills with a focus on guest service
• Dependable, dedicated, reliable, and punctual with a strong work ethic
• Adaptable and patient, taking pride in providing excellent guest relations
• Team player with a positive, patient attitude
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Equal Employment Opportunity

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.