Host

Rh Wine Vault; Cleveland (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Rh Wine Vault in Cleveland welcomes guests with warmth and style, creating an elevated first impression and guiding them through a seamless dining journey. As a Host, you will maintain an organized host stand and present RH hospitality with impeccable presentation.

The ideal candidate has 1+ year of guest-facing or hospitality experience, is legally eligible to work in the United States, and can work weekends/holidays to support peak service periods.

Qualifications

• 1+ year of guest-facing or hospitality experience.
• Eligible to work in the United States.
• Must meet minimum age to serve alcohol and work shifts per local regulations.
• Flexibility to work weekends and holidays.

Responsibilities

• Provide First Class Service and a warm welcome to guests.
• Greet guests, guide them to their table, and start their visit with care.
• Maintain host stand, coat area, menus, and dining room spaces.
• Serve as a brand ambassador with knowledge of RH offerings.
• Collaborate with leadership to optimize seating flow and guest experience.

Skills

Guest service

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking an engaging, service-minded Host to create an extraordinary first impression for our guests. As a Host, you will set the tone for the entire dining experience, welcoming guests with warmth, guiding them through their visit and upholding the highest standards of hospitality for which RH is known. The ideal candidate is highly detail-oriented and passionate about creating meaningful connections while delivering seamless, elevated service.

YOUR RESPONSIBILITIES

• Create a warm and inviting experience for guests by providing First Class Service at all times
• Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
• Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
• Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining strong knowledge of the RH's culinary and beverage offerings
• Partner with leadership to optimize seating flow and maximize the guest experience and business performance

OUR REQUIREMENTS

• 1+ year of related experience in guest facing or hospitality-focused role
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
• Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS

• Frequently lift and move up to 50lbs using appropriate equipment and techniques
• Comfortable standing and walking for extended periods