Host

Thevigchicago; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A dynamic hospitality venue in Chicago is seeking enthusiastic professionals to provide outstanding service and welcoming experiences for guests. This role encompasses greeting guests, managing reservations, and assisting in maintaining high operational standards. Ideal candidates should be team-oriented, possess excellent communication skills, and be eager to contribute to a vibrant work environment.

Qualifications

• Availability to work various hours including weekends and holidays.
• Completion of alcohol awareness and/or food handler training.
• Proficient in reservations systems with effective telephone etiquette.

Responsibilities

• Greet guests warmly and manage entry and exit procedures.
• Answer phones, take reservations, and maintain accurate guest counts.
• Assist with clearing tables and ensuring a clean environment.

Skills

Customer Service

Teamwork

Multi-tasking

Effective Communication

Attention to Detail

Tools

Reservation Application System

Headset Radio

Job description

Description

Provide a warm and genuine greeting to each guest upon entry and exit of the building, answer telephones, take reservations and messages, follow lost and found procedures, maintain accurate guest counts and wait times and perform coat check duties when applicable.

Requirements

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Assist with clearing, cleaning, and resetting tables
• Comply with all safety and sanitation guidelines
• Be proficient in the use of the reservation application system and headset radio
• Provide proper telephone etiquette
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times