Host

Mon Ami Gabi - Chicago; Chicago (IL); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life Insurance

Domestic Partner Benefits

401(k)

Job summary

Mon Ami Gabi is seeking Host Staff to warmly greet guests, seat them, and coordinate reservations in our Chicago restaurant. You will assist with coat check and maintain a smooth flow of guests from arrival to seating.

Works include answering phones, managing reservations, and supporting team with multitasking in a lively dining environment. This role emphasizes hospitality, accuracy, and customer care.

Qualifications

• Must be able to greet and seat guests, answer phones and manage reservations.
• Able to work varied hours, including weekends.

Responsibilities

• Warmly greet and seat guests; maintain guest experience.
• Greet with a warm, sincere smile and anticipate guest needs.
• Answer phones, take orders, messages and reservations.
• Clear, clean and reset tables; maintain restrooms.
• Sell and account for gift cards.
• Follow phone etiquette and know menu questions.
• Understand and follow allergy procedures and special orders.

Skills

English communication

Multitasking

Customer service

Team player

Job description

We’re hiring people to join our team as HOST STAFF!

A Few of Our Host Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Mon Ami Gabi is a classic French bistro, embracing the charm of traditional French cuisine, wine, and Parisian culture. The menu features classic French favorites, including Onion Soup Au Gratin, Steak Frites, and decadent Profiteroles. To complement the menu, an extensive selection of more than 80 boutique French wine varietals is available for guests to enjoy, served by the glass or bottle from our signature rolling wine cart. The Lincoln Park location is nestled inside the historic Belden-Stratford Building.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST JOB DESCRIPTION

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed