Host

The-Indigo-Road; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

The Indigo Road Hospitality Group (IRHG) is seeking a friendly Host to welcome guests and manage seating in our Charlotte area venues. You will be the first and last impression for guests, coordinating seating times, reservations, and special requests with a welcoming, guest‑focused approach.

As part of IRHG, you will support smooth dining room operations by relaying messages between the kitchen and front-of-house team, helping to ensure a warm, efficient experience for every guest.

Qualifications

• At least one year of restaurant host experience.
• Demonstrates positive energy and teamwork.
• Communicates effectively with managers, staff, and guests.
• Flexible schedule including days, nights, weekends and holidays.
• Able to stand/walk for extended periods.

Responsibilities

• Take reservations using OpenTable.
• Greet guests upon arrival and thank them upon departure.
• When seating is limited, provide estimated waiting times and manage seating requests.
• Relay messages between kitchen and dining room and support staff.

Skills

Restaurant host experience

Positive energy

Team player

Effective communication

Tools

OpenTable

Job description

Host

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer,IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

As a Host, you are the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are always on top of the organization for table times and ensuring each guests’ seating specifications are met (if possible of course).

What we will ask of you:

• Responsible for taking reservations using the online reservations system in OpenTable
• Warmly and graciously greet all guests upon arrival and thank guests as they leave
• When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
• Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed

Requirements for Success:

• At least one year of restaurant host experience required
• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Ability to communicate effectively with managers, employees, and all guestsA flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.