Hospitality Team Member

Ontario Trillium Foundation; Novi (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedules

Free Food

Access to Scholarships

Sundays off

Paid training

Career Advancement Opportunities

Contributions to Vision, Dental and**

Job summary

Chick-fil-A Twelve Oaks in Novi, MI is hiring team members to deliver outstanding customer service and hospitality in a fast-paced setting. Full-time opportunities include day or evening shifts with open availability preferred.

We offer flexible schedules, free meal benefits, and access to scholarships along with Sundays off, paid training, and potential career advancement within a supportive team environment.

Qualifications

• Must be 16 or older.
• Ability to work at a quick, yet efficient and thorough pace—hustle is a must!
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude, coachable
• Ability to communicate effectively with guests and team members

Responsibilities

• Provide high-quality customer service and satisfaction
• Provide hospitality and positive influence within your team and the community
• Participate in an upbeat, record-setting environment with top quality products
• Join a team of over 80+ Team Members that focuses on growth, personal and professional development
• Enhance guest experience with attentive service, personalized interactions, and understanding of guests’ needs
• Upper management and leadership growth opportunities including Trainer, Team Lead, Shift Lead, and Director positions

Job description

Starting Pay:Up to $15.50/hr

Company: Chick-fil-A Twelve Oaks

• Voted as America’s favorite & one of the fastest-growing quick-service restaurants in the country
• Industry leader in Customer Service & Hospitality
• Faith-based, individually owned & operated company
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Chick-fil-A Twelve Oaks's Commitment To You

Here at Chick-fil-A Twelve Oaks our goal is to have a positive impact in Novi and the surrounding areas by demonstrating care in all that we do.

Value and Appreciate Employees

• Flexible Schedules
• Free Food
• Access to Scholarships
• Sundays off
• Paid training
• Career Advancement Opportunities
• Contributions to Vision, Dental and Life Insurance* (for Full-Time employees)

Opportunity

At Chick-fil-A Twelve Oaks, we care for our team and community. We passionately pursue excellence and strive to make a positive impact through delicious food and hospitality. We are searching for those that positively influence people around them and thrive in an environment of service and hospitality. Are you looking to challenge yourself and grow within a great team atmosphere? Let’s get started.

Position Type

• Full-Time
• Day or Evening shifts
• Open availability is highly preferred

Your Impact

• Provide high-quality customer service and satisfaction
• Provide hospitality and positive influence within your team and the community
• Participate in an upbeat, record-setting environment with top quality products
• Join a team of over 80+ Team Members that focuses on growth, personal and professional development
• Enhance guest experience with attentive service, personalized interactions, and understanding of guests’ needs
• Upper management and leadership growth opportunities including Trainer, Team Lead, Shift Lead, and Director positions

Background Profile

• Must be 16 or older
• Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude, coachable
• Ability to communicate effectively with guests and team members