Hospitality Specialist - Night Audit

capitalvacations; Branson (MO); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribiU

Voluntary Life Insurance

Disability Insurance

Aflac Insurance

Company-paid life insurance

Long term disability

401(k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is seeking a Hospitality Specialist – Night Auditor in Missouri to manage all end-of-day accounting and coordinate with the security team to ensure guest safety. Greet guests, check them in, and maintain room inventory while aligning with reservation and billing systems.

You’ll collaborate with all departments to resolve inquiries and ensure satisfaction, presenting a professional image at all times. Capital Vacations is an Equal Opportunity Employer.

Qualifications

• High School Diploma or GED required.
• Minimum one year of Night Auditor experience preferred.
• One year of hotel front desk experience preferred.

Responsibilities

• Greets guests courteously and registers guests.
• Maintains knowledge of resort services, reservation and billing systems.
• Works with all departments to ensure guest satisfaction.
• Assists guests with inquiries, requests, and complaints.
• Maintains professional appearance and behavior on duty.
• Handles end-of-day audit procedures and related reports.

Skills

Guest services

Front desk experience

Cash handling

Communication skills

Education

High School Diploma/GED

Job description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribuition
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401 (k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

The Hospitality Specialist –Night Auditor is responsible for all EOD accounting functions and communications with the security team to ensure the safety of our guests.

What you're great at:

• Responsibilities listed may not apply to all locations
• Greets guests courteously and registers guests into the resort
• Assists with the maintenance and control of room inventory and availability
• Possesses knowledge of all resort services, reservation and billing system, resorts cash and credit card policies and procedures, and reosrt products, rates, and special programs
• Answers company telephone or switchboard promptly and in a professional manner
• Ensures that all transactions for the day of the audit are accounted for and processed correctly in the property management and relevant computer systems
• Ensures that all reports are printed and distributed to relevant departments, head of department and corporate
• Distributes guest, administrative mail and packages
• Possesses knowledge of the resort emergency procedures and how to implement them
• Completes check-in packages and procedures for each guest/owner
• Completes check-out procedures for guest/owner
• Works closely with all departments to ensure guest satisfaction
• Assists guests with inquiries, requests, and complaints
• Maintains a professional and neat working area
• Maintains a professional and neat appearance while on duty
• Performs all related duties as assigned

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s what you have already achieved:

• High School Diploma/GED
• One-year experience working as Night Auditor is preferred
• One-year Hotel Front Desk experience