Hospitality Shuttle Driver - Guest Services & Safety

Comfort Inn JFK Airport; New York (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Comfort Inn JFK Airport in New York, NY is seeking a Shuttle Driver to provide safe and courteous transportation for hotel guests, ensuring timely pick-ups and drop-offs.

You will assist guests with luggage, share information about local attractions and hotel services, and maintain knowledge of airport routes. Flexible for early mornings, evenings, weekends, and holidays, a valid E-Class license and clean MVR are required.

Qualifications

• Valid, unrestricted E-Class driver's license with a clean driving record.
• Minimum 21 years of age.
• Prior customer service or hospitality experience preferred.
• Ability to pass a pre-employment background check and MVR screening.
• Working knowledge of the local area, including hotel amenities, attractions, and transportation routes.
• High school diploma or equivalent preferred.

Responsibilities

• Provide shuttle service for hotel guests in a safe and courteous manner.
• Stop at designated points to load and unload guests in a timely and orderly fashion.
• Assist guests by lifting and carrying luggage and baggage on and off the shuttle van as needed.
• “Posts up” between runs, demonstrating a consistent readiness to help guests.
• Provide information and respond to guest inquiries regarding hotel services, attractions, and directions in order to maximize guest satisfaction.
• Maintain complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
• Able to accurately give directions and information regarding the immediate and metro areas.
• Keep up to date on in-house groups and functions to anticipate guest transportation needs.

Skills

Customer service

Hospitality experience

Knowledge of local area

Flexible schedule

Clean driving record

Safe driving

Education

High school diploma

Tools

E-Class license

Job description

Comfort Inn JFK Airport in New York, NY is seeking a Shuttle Driver to provide safe and courteous transportation for hotel guests, ensuring timely pick-ups and drop-offs.

You will assist guests with luggage, share information about local attractions and hotel services, and maintain knowledge of airport routes. Flexible for early mornings, evenings, weekends, and holidays, a valid E-Class license and clean MVR are required.