Hospitality Professional

Chick-fil-A; Billings (MT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Sundays off

Scholarships

Career development

Team environment

Advancement opportunities

Job summary

Chick-fil-A Billings is seeking a Hospitality Professional to be the face and heart of our restaurant. You will greet guests, deliver warm service, and maintain a welcoming dining area, reflecting Chick-fil-A's commitment to exceptional hospitality.

This role offers both full-time and part-time opportunities, competitive pay and benefits, Sundays off, and paths for scholarship and career development through the organization.

Qualifications

• Passion for serving others with excellence.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Positive attitude and professional appearance.
• Flexible schedule, including mornings, evenings, and Saturdays.
• Previous customer service or hospitality experience preferred but not required.

Responsibilities

• Deliver Remarkable Guest Service: Greet guests promptly, courteously, and with genuine warmth.
• Dining Room Excellence: Maintain a clean, inviting, and well-stocked dining area at all times.
• Table Service: Anticipate guest needs, refresh beverages, and offer assistance before being asked.
• Customer Interaction: Engage in friendly conversations and build positive connections with guests.
• Problem Resolution: Handle guest concerns with empathy and efficiency, following Chick-fil-A standards.
• Team Collaboration: Support coworkers in front and back of house to ensure smooth operations.
• Brand Ambassadorship: Represent Chick-fil-A's values both in and outside of the restaurant.

Skills

Customer service

Communication

Teamwork

Positive attitude

Flexible schedule

Job description

Job Title:

Hospitality Professional – Chick-fil-A

Location: Chick-fil-A Billings

Reports To: Front of House Manager / Director of Hospitality

Employment Type: Full-Time or Part-Time

Job Summary

At Chick-fil-A, our Hospitality Professionals are more than just team members they are the face and heart of our restaurant. You will create memorable guest experiences through warm service, genuine care, and attention to detail. Whether greeting guests with a smile, delivering meals to tables, or ensuring the dining area is welcoming, you'll embody Chick-fil-A's commitment to exceptional hospitality.

Key Responsibilities

• Deliver Remarkable Guest Service: Greet guests promptly, courteously, and with genuine warmth.
• Dining Room Excellence: Maintain a clean, inviting, and well-stocked dining area at all times.
• Table Service: Anticipate guest needs, refresh beverages, and offer assistance before being asked.
• Customer Interaction: Engage in friendly conversations and build positive connections with guests.
• Problem Resolution: Handle guest concerns with empathy and efficiency, following Chick-fil-A standards.
• Team Collaboration: Support coworkers in front and back of house to ensure smooth operations.
• Brand Ambassadorship: Represent Chick-fil-A's values both in and outside of the restaurant.

Qualifications

• Passion for serving others with excellence.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Positive attitude and professional appearance.
• Flexible schedule, including mornings, evenings, and Saturdays.
• Previous customer service or hospitality experience preferred but not required.

Physical Requirements

• Stand for extended periods of time.
• Lift up to 35 pounds.
• Move quickly and safely in a fast-paced environment.

Why Work at Chick-fil-A?

• Competitive pay and benefits.
• Sundays off always.
• Scholarship and career development opportunities.
• Positive, team-focused work environment.
• Opportunities for advancement within the organization.