Hospitality Porter

Astanor Ventures; Mountain View (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

401k Retirement Plan

Job summary

HUNGRY seeks an on-site Hospitality Porter to support client relationships and ensure daily account success in a fast-paced environment. You will master coffee and beverage service, work with friends, and meet new people every day while maintaining a high standard of hospitality.

You will handle coffee and snack services, inventory management, and safe, clean operations. A background in hospitality and strong communication are essential for delicious guest experiences.

Qualifications

• Prior hospitality experience and proven success in service roles.
• Possess a current food handler card and understand basic food safety principles.
• Meticulous, dependable, organized, forward thinking, initiative-taking, and approachable.
• Able to understand and follow oral and written instructions; seek clarification when needed.
• Excellent communication to educate customers on coffee/food questions.

Responsibilities

• Replenish coffee beans and reset waste bins; maintain machines.
• Manage inventory: store dry and refrigerated goods with FIFO; keep stockroom neat.
• Track snacks, drinks, and coffee product levels; restock as needed.

Skills

Hospitality experience

Food safety awareness

Customer service

Communication skills

Team player

Tools

Food handler card

Job description

Who We Are

HUNGRY is revolutionizing workplace dining with an unwavering commitment to obsessive hospitality and flawless execution. Founded in 2016 by entrepreneurs Eman Pahlavani and Jeff Grass, HUNGRY connects corporate offices in 19 cities across the United States and Canada with top-tier chefs and local restaurants to deliver extraordinary culinary experiences. From large-format catering and memorable events to individually packaged group meals, snacks, and pantry solutions, HUNGRY ensures every detail is thoughtfully handled to prioritize quality and convenience. Rooted in a mission of social responsibility, HUNGRY fosters local economic growth while embracing eco-friendly practices. The company goes even further, donating one meal for every two purchased, making a tangible impact on communities nationwide, as it has already donated over 3 million meals to date.

The Role

As an on-site Hospitality Porter with HUNGRY, you will play a key role in maintaining client relationships & ensuring overall account success. You’ll be in an energetic environment where you’ll have the ability to master your food & beverage craft, work alongside friends, and meet new people every day.

What You'll Do

Coffee Machine Services

• Replenish coffee beans
• Reset waste bins, empty drip trays
• Maintain clean machines inside & out

Inventory Tasks/storage Room

• Properly store inventory: dry goods vs refrigerated using FIFO rotation
• Keep stockroom neat, take out trash, cardboard & recycling
• Make list of items needed for next delivery and submit before noon

Water Machine Services

• Empty drip tray, keep clean inside and out

Snack & Fruit Services

• Take note of low inventory items during morning setup
• Restock items with labels facing out, follow FIFO rotation
• Remove any expired products from the kitchens
• Distribute all fruit varieties to each kitchen, remove damaged fruit, sort properly for donations

Expired Products

• Return any expired products to the storage room to be counted
• Notify solutions desk of expired products, so they can be returned to warehouse

Requirements

• Previous Hospitality experience and proven track record of success
• Possess a current food handler card and understand basic food safety principles
• Meticulous, dependable, organized, forward thinking, initiative-taking, and approachable.
• Careful understanding of products, allergens, and ingredients.
• Ability to understand and execute oral and written instructions & request clarification when needed
• Prepare coffee drinks by following recipes and preparation techniques, use grinding and brewing equipment
• Ability to educate customers & answer coffee/food related questions
• Track inventory for snacks, drinks, coffee products
• Troubleshooting breakdowns, maintaining supplies, assisting with performing preventive maintenance.
• Maintaining a safe and clean work environment by following organization standards and sanitation regulations
• Have experience in client success, hospitality, or operations, and love building relationships with customers
• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are comfortable with responsibilities.
• Can keep cool and calm in a fast-paced & energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.

Benefits

• Competitive Pay
• 401k Retirement Plan

HUNGRY is an Equal Opportunity Employer dedicated to building an inclusive and diverse workforce. We are committed to providing equal employment opportunities to qualified individuals, regardless of race, color, religion, sex, national origin, age, sexual orientation, marital status, familial status, genetic status, veteran’s status, handicap or disability, or any other classification protected by applicable law. This governs all aspects of employment, including recruitment, hiring, compensation, benefits, termination, and all other terms and conditions of employment. The Company is committed to providing reasonable accommodations to employees when necessary to perform the essential functions of their job.