Hospitality Leader: Inspire Guest Experience & Growth

Casadonna; Miami (FL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Casadonna in Miami seeks a Restaurant Manager to lead a busy dining room, motivate staff, and drive guest satisfaction. You will oversee service, food quality, and cost controls while ensuring compliance with health and safety standards.

The role requires strong supervisory skills, excellent customer service, and proven restaurant leadership. You will train staff, schedule shifts, conduct evaluations, and collaborate with chefs to deliver an exceptional dining experience.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management and organizational skills.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficient with Microsoft Office Suite.
• High school diploma or equivalent.
• Previous restaurant management experience preferred.
• Successful completion of corporate training program required.

Responsibilities

• Hire and train restaurant staff.
• Organizes and oversees staff schedules.
• Conducts performance evaluations.
• Handles discipline and termination of employees per policy.
• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Time management

Organization

Food safety

MS Office

HS diploma

Restaurant exp

Corporate training

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Casadonna in Miami seeks a Restaurant Manager to lead a busy dining room, motivate staff, and drive guest satisfaction. You will oversee service, food quality, and cost controls while ensuring compliance with health and safety standards.

The role requires strong supervisory skills, excellent customer service, and proven restaurant leadership. You will train staff, schedule shifts, conduct evaluations, and collaborate with chefs to deliver an exceptional dining experience.