Hospitality Lead & Team Coach

Marlow's Tavern; Cumming (GA); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Flexible Hours

Paid Vacation

Medical, Vision, Dental Insurance Offe

Room for Advancement

Résumé du poste

Marlow’s Tavern in Georgia is seeking a Key Employee to assist the General Manager with daily supervision of service and culinary teams on scheduled shifts. You will champion the Hospitality First tone and educate the team on company programs to ensure great execution.

You’ll train staff using approved materials, maintain bar and service standards, coordinate with kitchen and servers, and ensure guest satisfaction.

Qualifications

• Minimum of one year food and beverage experience required.
• Authorized to work in US.
• High school or equivalent education required.

Responsabilités

• Assist in training and validating all “Corner Bar” and “Hospitality” team members through approved training materials, including final sign offs on checkouts.
• Maintain a fun and professional work environment grounded in values, guiding principles and promises.
• Help the team follow drink recipes and ensure standards are clear and met.
• Assist managers with an organized continuing education process supporting the values system and products daily.
• Maintain bar log and communication book on scheduled shifts.
• Inform servers, server assistants and bartenders of important information.
• Assign and instruct servers, server assistants and bartenders on responsibilities including opening and closing checklists.
• Ensure expo and beverage stations and table set-ups are complete.
• Ensure meals are served professionally and timely by circulating with kitchen and servers.
• Interact with guests in a friendly, cheerful and professional manner; resolve problems to guests’ satisfaction.
• Maintain proper condition and cleanliness of Tavern and servicing equipment.

Formation

High school or equivalent education

Description du poste

Marlow’s Tavern in Georgia is seeking a Key Employee to assist the General Manager with daily supervision of service and culinary teams on scheduled shifts. You will champion the Hospitality First tone and educate the team on company programs to ensure great execution.

You’ll train staff using approved materials, maintain bar and service standards, coordinate with kitchen and servers, and ensure guest satisfaction.