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The Wilkinson Firm is expanding its team of hospitality industry leaders who want to shape the future of premium service. This role focuses on consultancy, training, and leadership engagement, allowing consultants to maintain current positions while contributing to growth.
Consultants will participate in market conversations, calibrate brand standards, and help train teams, leveraging their industry experience. Candidates must have a background in various hospitality roles, including banquet management and F&B leadership.
For more information, contact via email with your background and market insights.
Premium hospitality is in a quiet crisis. No one at the top is naming it.
Show rates are dropping. Captain culture has eroded. Hotels and venues are being told to accept agency dispatch, 1099 chaos, and a workforce that does not care about the room.
The brand promise is being eaten.
We started The Wilkinson Firm because we believed the firms that take the work seriously would be the firms that define the next chapter of premium hospitality. We are putting captain culture back at the center.
This seat is for the senior hospitality voices who feel the same way and want to be part of building it.
A service-grade firm where:
Trained, captain-led, W-2 teams. A documented 98 percent show rate. Gold Shield Certified service standards. One operating system, every market, every shift.
We are 14 months in.
We are moving from proof of concept to category-defining.
This is not a job. It is a working relationship.
Your name. Your industry standing. Your judgment. Your network. All of it shapes how we serve the buyers in your market.
You stay non-exclusive. You keep your existing role, board seats, and consulting work. You join us because you see what we see in the industry, and you want a seat at the table as the firm grows up.
You have spent your career in hospitality at a level most people only read about.
You have built service standards that hold up under pressure. You have run large teams during large nights. You know the difference between brand standard and field reality.
Now you want to spend this stage of your career shaping the next generation of service operators — and helping a firm that takes the work seriously.
You might be the right person for this seat. You might know the right person. You might be a future client or a future referral. Either way, here is where we live.
If this seat is not the right fit for you, you may still know:
We grow by referral. If anything here resonates, share it with someone who might need what we do.
Email: daryan@thewilkinsonfirm.com
Subject line: Hospitality Industry Consultant - [Your Market]
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