Hospitality Host

Steak 'n Shake Cleveland; Cleveland (OH); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Scheduling

Meal Discounts

Bitcoin Bonus up to 21 cents/hour

Paid Training

Tip Sharing

Next Day Pay

Descripción de la vacante

Steak ’n Shake is seeking a Hospitality Host to warmly greet guests, engage with customers, and support a high-energy service environment. You’ll be part of a team that delivers genuine hospitality, helps guests feel valued, and contributes to a memorable dining experience.

Responsibilities include taking orders, assisting guests with kiosk ordering, and maintaining a clean, welcoming dining area. A positive attitude and strong teamwork are essential for success in this role.

Formación

• Excellent customer service mindset.
• Positive, cheerful attitude.
• Team player with strong interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Flexible availability for shifts.
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsabilidades

• Greet guests with a genuine smile and warm welcome.
• Engage with guests and take orders accurately (including kiosk assistance).
• Maintain a friendly, energetic atmosphere and assist team to keep service fast and courteous.
• Uphold brand standards for cleanliness, safety, and dress code.
• Provide high-quality guest experience and build guest connections.

Descripción del empleo

STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION:

The Hospitality Host position at Steak ‘n Shake is a critical position that will professionally represent Steak ‘n Shake by greeting, engaging and serving new and existing guests and fans. Constantly creates a welcoming atmosphere that appreciates the Guest’s business and supports the location’s ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first‑hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Perks

• Flexible Scheduling
• Meal Discounts
• Bitcoin Bonus up to 21 cents/hour
• Paid Training
• Tip Sharing
• Next Day Pay

* Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmthBuild real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

If you’re ready to bring great food, great service, and great energy to every shift, Steak ’n Shake continues to set the standard in premium burgers and shakes.

We use eVerify to confirm U.S. Employment eligibility.