Hospitality-Driven Host | Growth & Benefits

Bean Restaurant Group; Hadley (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance with generous

Dining discounts

Company 401K program

A fun work environment

Opportunities to grow within Bean REST

Job summary

Johnny's Roadside Diner in Hadley, MA, part of Bean Restaurant Group, seeks an enthusiastic host/hostess. Sunday availability is required. The diner serves breakfast, brunch and lunch with a focus on hospitality and great food.

You will greet guests, manage reservations and seating, escort guests, and support the service team to ensure a smooth dining experience. Benefits include health insurance, dining discounts, a 401K, a fun environment, and growth opportunities.

Qualifications

• A team player with a hospitality first mentality and a keen willingness to learn.
• Positive attitude and excellent communication skills.
• Ability to stand, walk and lift heavy items for extended periods of time.
• Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment.

Responsibilities

• Greet guests in a warm and friendly manner, thank guests as they leave.
• Answer the telephone, respond to guest inquiries about the restaurant, take reservations and manage seating chart.
• Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
• Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
• Assist fellow employees as needed, participate in side work such as managing takeout orders.
• Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.

Job description

Johnny's Roadside Diner in Hadley, MA, part of Bean Restaurant Group, seeks an enthusiastic host/hostess. Sunday availability is required. The diner serves breakfast, brunch and lunch with a focus on hospitality and great food.

You will greet guests, manage reservations and seating, escort guests, and support the service team to ensure a smooth dining experience. Benefits include health insurance, dining discounts, a 401K, a fun environment, and growth opportunities.