Hospitality Customer Care Associate

Triptasticadventures; Chattanooga (TN); Remote; USD 36,000 - 60,000; Full time

Job summary

Triptasticadventures is seeking a Hospitality Customer Care Associate to support clients with personalized travel arrangements and reservations. This fully remote role offers a flexible schedule and the opportunity to work independently while delivering attentive service.

You will research options, confirm details, and communicate clearly by email and phone. The position requires strong English skills, reliable internet, and being at least 18 years old; authorization to work in eligible

Qualifications

• Authorized to work in US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication.
• Reliable internet connection and smartphone.
• Minimum age of 18 years old.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training.

Skills

English communication

Job description

About the job Hospitality Customer Care Associate

Role Overview

We are looking for individualswho enjoy assisting their clientele and managing multiple duties. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is onlyfor those who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.

Key Responsibilities

• Assist clients with making personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Supportive team setting

Qualifications

• Must be authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is also recommended)
• Must be a minimum of 18 years of age