Hospitality Associate, Patient Services - Full Time

Valley Health; Winchester Center (CT); On-site; USD 23,419 - 28,103; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Job summary

Valley Health in Winchester Center is looking for a Hospitality Associate to serve wholesome meals while maintaining sanitation standards. Responsibilities include coordinating with clinical staff, ensuring meal accuracy, and interacting kindly with patients.

Qualified candidates should have a high school diploma or GED and some food service experience. Enjoy benefits like a Zero-Deductible Health Plan, tuition assistance, and generous paid time off.

Qualifications

• Previous food service experience and/or training preferred.
• Must be 16 years of age.
• Ability to perform simple calculations.

Responsibilities

• Coordinates with hospital staff to ensure proper meal service.
• Ensures accuracy of patient information related to meals.
• Stocks refrigerator in nursing area and prepares side dishes.

Skills

Ability to interact hospitably with patients

Record keeping

On-the-job training

Effective communication

Education

High School Diploma or GED preferred

Job description

Job Description

The Hospitality Associate, Patient Services will serve wholesome, attractive meals while maintaining strict sanitation requirements.

Department

Nutrition Services - 208052

Position

Regular

Pay Range

$17.00 - $20.40

Responsibilities and Duties

• Coordinates and collaborates with hospital floor staff, including RNs, CNAs, and other clinical staff to ensure meals are provided to patients in a manner to best support their nutritional and medical needs.
• Ensures patient information is correct and corresponds correctly with patient’s name, room number, food order, food preferences, allergies, and diet pattern.
• Assembles all trays on time for tray service according to diet manual while honoring patient preferences as dictated on diet cards.
• Ensures food trays are delivered to the correct patient and food is served warm, promptly, and garnished.
• Interacts and converses with patients, including asking patients about food preferences and opinions.
• Follows established procedures for “Late Trays” to ensure tray is complete within 30 minutes.
• Stocks refrigerator in nursing area and transfers warmers, containing food, to correct prep kitchen.
• Prepares side dishes accordingly.
• Receives and properly stores orders.
• Checks temperatures with Cook before food is served and assists Cook as needed when plating food.
• Researches and understands sufficiently diets and allergies.
• Disposes of waste properly and cleans all utensils and equipment after use.
• Uses the Three Sink Method to clean dishes as appropriate.
• Operates dish machine properly and records dish machine temperatures.
• Cleans dishwashing area after use.
• Labels and dates all items put in inventory.
• Actively listens to customers concerns, but does not bend departmental policies.
• Reports compliments, complaints, and concerns to supervisor.

Education

High School Diploma or GED preferred.

Experience

Previous food service experience and/or training preferred.

Qualifications

• Must be 16 years of age.
• Ability to perform on-the-job training required.
• Ability to do simple calculations and record keeping required.
• Ability to interact hospitably and respectfully with all ages and disabilities of hospitalized patients and assist with meal selection required.
• Ability to work with limited direct supervision from department leadership, remain on-task and work efficiently throughout the shift required.
• Ability to communicate effectively with all levels of staff and patients required.

Benefits

• Zero-Deductible Health Plan.
• Dental and vision insurance.
• Generous Paid Time Off.
• Tuition Assistance.
• Retirement Savings Match.
• Robust Employee Assistance Program to help with many aspects of emotional wellbeing.
• Membership to Healthy U: An Incentive-Based Wellness Program.

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.