Hospitality Aide-H

PACS Group (United Kingdom); United States; Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

PACS Group in the United States is seeking a Nursing Department Support staff member to assist nurses and staff with essential clerical and patient-care tasks in a clinical setting.

You will answer phones, document changes in residents’ conditions, assist with secretarial duties, maintain clean rooms, follow safety policies, and help with meal services and resident transport. This role requires attention to detail and compassionate service.

Aufgaben

• Become familiar with the facility's administrative structure as introduced in the pre-training orientation session
• Report to the charge nurse all accidents/incidents you observe on the shift
• Report changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical
• Answer phone (especially during mealtimes)
• Assist with errands of residents/staff
• Assist with secretarial tasks at the nursing station (making copies, filing, etc.)
• Straighten resident closets/drawers - label resident belongings
• Maintain orderly/clean resident rooms and common areas
• Follow policies concerning exposure to blood/body fluids
• Ensure residents who are unable to call for help are checked frequently
• Answer call bells promptly & report needs to CNA/Nurse
• Make rounds assisting residents by opening/closing blinds, straightening blankets
• Turn medications over to the Nurse Supervisor/Charge Nurse
• Watch for changes in room temperature, ventilation, lighting
• Transport residents to & from meals/activities/outdoors/etc.
• Provide residents with Reality Orientations as instructed
• Pass linen. Make unoccupied beds. Put extra covers on beds.
• Identify residents before serving meals using wristband or photo card
• Clean feeder tables, wheelchairs, bedpans, etc.
• Stock supply room when deliveries arrive
• Inform Nurse Supervisor/Charge Nurse of changes in resident's condition for care plan
• Pass snacks/trays to residents (not feeding) and support with food arrangements
• Serve snacks between meals and bedtime as instructed
• Keep water pitchers clean and filled and within reach
• Check rooms for food articles
• Learn and be aware of code system for specials needs
• Ensure room ready for receiving resident (bed made, name tags, admission kit)
• Greet residents and escort to their room
• Introduce resident to roommate and other residents/personnel
• Inventory and mark personal possessions
• Store resident's clothing
• Assist residents with packing when transferring or discharge
• Transport residents to new rooms or receiving area
• Perform tasks per policies and supervisor instructions
• Follow work assignments and schedules
• Cooperate with other facility personnel to maintain nursing services
• Create a warm, calm atmosphere throughout the unit
• Report defective equipment and supply needs
• Report occupational exposures as per policy
• Maintain confidentiality of resident care information
• Treat residents with kindness, dignity, and respect
• Knock before entering rooms
• Report grievances and complaints to Nurse Supervisor
• Report allegations of resident abuse or misappropriation of property
• Honor resident refusals of assistance and report to supervisor
• Attend training and orientation

Jobbeschreibung

General Purpose

The main purpose of your job position is to support the Nursing Department and staff. This position will perform a variety of support functions.

Essential Duties

• Become familiar with the facility's administrative structure as introduced in the pre-training orientation session
• Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur.
• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.
• Answer phone (especially during mealtimes)
• Assist with errand of residents/staff
• Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested
• Straighten resident closets/drawers - label resident belongings. Complete personal belonging form
• Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)
• Follow established policies concerning exposure to blood/body fluids
• Ensure that residents who are unable to call for help are checked frequently
• Answer call bells promptly & report needs to CNA/Nurse
• Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.
• Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse
• Watch for and report any change in room temperature, ventilation, lighting, etc.
• Transport residents to & from meals/activities/outdoors/etc.
• Provide residents with Reality Orientations as instructed
• Pass linen. Make unoccupied beds. Put extra covers on beds.
• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary
• Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.
• Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.
• Replace trash can liners in wastebaskets
• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.
• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS
• Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.)
• Serve between meal and bedtime snacks as instructed
• Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident
• Collect and redistribute water pitchers for weekly cleaning by dietary
• Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.)
• Learn and be aware of code system identifying specials needs of residents
• Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.)
• Greet residents and escort them to their room
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate
• Inventory and mark the president's personal possessions as instructed
• Store resident's clothing
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged
• Transport residents to new rooms or to the receiving area
• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors
• Follow work assignments, and/or work schedules in completing and performing your assigned tasks
• Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift
• Report defective equipment to Nurse Supervisor/Charge Nurse
• Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents
• Maintain the confidentiality of all resident care information
• Ensure that you treat all residents fairly and with kindness, dignity, and respect
• Knock before entering the resident's room
• Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse
• Report all allegations of resident abuse and/or misappropriation of resident property
• Honor the resident's refusal of assistance. Report such refusal to your supervisor
• Attend and participate in scheduled training and educational classes
• Attend and participate in scheduled orientatio