Hospitality Aide

PACS Group (United Kingdom); United States; On-site; USD 21,000 - 28,000; Part time

Job summary

PACS Group (United Kingdom) is seeking a nursing support assistant to help the Nursing Department with a variety of essential duties and care tasks. You will support residents, assist with clerical tasks, and help maintain a safe, clean environment across the unit.

The role emphasizes compassionate resident care, adherence to infection control, and effective communication with nurses and other staff during shifts. This position is based on-site in a healthcare setting.

Responsibilities

• Become familiar with the facility's administrative structure as introduced in the pre-training orientation session
• Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur
• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical
• Answer phone (especially during mealtimes)
• Assist with errand of residents/staff
• Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested
• Straighten resident closets/drawers - label resident belongings. Complete personal belonging form
• Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)
• Follow established policies concerning exposure to blood/body fluids
• Ensure that residents who are unable to call for help are checked frequently
• Answer call bells promptly & report needs to CNA/Nurse
• Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.
• Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse
• Watch for and report any change in room temperature, ventilation, lighting, etc.
• Transport residents to & from meals/activities/outdoors/etc.
• Provide residents with Reality Orientations as instructed
• Pass linen. Make unoccupied beds. Put extra covers on beds.
• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary
• Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.
• Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.
• Replace trash can liners in wastebaskets
• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.
• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS
• Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.)
• Serve between meal and bedtime snacks as instructed
• Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident
• Collect and redistribute water pitchers for weekly cleaning by dietary
• Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.)
• Learn and be aware of code system identifying specials needs of residents
• Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.)
• Greet residents and escort them to their room
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate
• Inventory and mark the president's personal possessions as instructed
• Store resident's clothing
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged
• Transport residents to new rooms or to the receiving area
• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors
• Follow work assignments, and/or work schedules in completing and performing your assigned tasks
• Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift
• Report defective equipment to Nurse Supervisor/Charge Nurse
• Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents
• Maintain the confidentiality of all resident care information
• Ensure that you treat all residents fairly and with kindness, dignity, and respect
• Knock before entering the resident's room
• Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse
• Report all allegations of resident abuse and/or misappropriation of resident property
• Honor the resident's refusal of assistance. Report such refusal to your supervisor
• Attend and participate in scheduled training and educational classes
• Attend and participate in scheduled orientatio

Job description

General Purpose

The main purpose of your job position is to support the Nursing Department and staff. This position will perform a variety of support functions.

Essential Duties

• Become familiar with the facility's administrative structure as introduced in the pre-training orientation session


• Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur.


• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.


• Answer phone (especially during mealtimes)


• Assist with errand of residents/staff


• Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested


• Straighten resident closets/drawers - label resident belongings. Complete personal belonging form


• Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)


• Follow established policies concerning exposure to blood/body fluids


• Ensure that residents who are unable to call for help are checked frequently


• Answer call bells promptly & report needs to CNA/Nurse


• Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.


• Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse


• Watch for and report any change in room temperature, ventilation, lighting, etc.


• Transport residents to & from meals/activities/outdoors/etc.


• Provide residents with Reality Orientations as instructed


• Pass linen. Make unoccupied beds. Put extra covers on beds.


• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary


• Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.


• Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.


• Replace trash can liners in wastebaskets


• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.


• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS


• Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.)


• Serve between meal and bedtime snacks as instructed


• Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident


• Collect and redistribute water pitchers for weekly cleaning by dietary


• Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.)


• Learn and be aware of code system identifying specials needs of residents


• Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.)


• Greet residents and escort them to their room


• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate


• Inventory and mark the president's personal possessions as instructed


• Store resident's clothing


• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged


• Transport residents to new rooms or to the receiving area


• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors


• Follow work assignments, and/or work schedules in completing and performing your assigned tasks


• Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents


• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift


• Report defective equipment to Nurse Supervisor/Charge Nurse


• Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs


• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents


• Maintain the confidentiality of all resident care information


• Ensure that you treat all residents fairly and with kindness, dignity, and respect


• Knock before entering the resident's room


• Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse


• Report all allegations of resident abuse and/or misappropriation of resident property


• Honor the resident's refusal of assistance. Report such refusal to your supervisor


• Attend and participate in scheduled training and educational classes


• Attend and participate in scheduled orientatio