Hospitality Aide

Life Care Centers of America; Elizabethton (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

Life Care Centers of America is seeking a Hospitality Aide to assist with non-direct care tasks, including passing ice, trays, and basic resident comfort activities under supervision of licensed nursing staff. The role emphasizes safety, patient well-being, and adherence to Life Care standards.

The position requires a high school diploma or equivalent and CPR certification at hire or during orientation, with current CPR throughout employment. Strong customer service is essential.

Qualifications

• High school diploma or equivalent required.
• CPR certification must be current (upon hire or during orientation).

Responsibilities

• Pass ice, water, and distribute snacks to residents and clean nourishment refrigerator(s) and cart(s).
• Assist with passing and retrieval of meal trays to cognizant residents and assist with cleaning of dining areas after meals.
• Make unoccupied beds and change bed linens.
• Organize residents' drawers and closets and label all personal items.
• Deliver residents' mail.
• Respond to call lights promptly.
• Exhibit excellent customer service and a positive attitude towards patients.

Education

High school diploma or equivalent

CPR certification

Job description

Position Summary

The Hospitality Aide is responsible for non-direct care activities which may include, but not limited to: passing ice, bed making, and passing trays to residents who are able to feed themselves. These tasks should be performed under the direct supervision of a licensed nurse to assure patient safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each patient in accordance with all applicable laws, regulations, and Life Care standards

Education, Experience, And Licensure Requirements

• High school diploma or equivalent
• CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.

Specific Job Requirements

• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Pass ice, water, and distribute snacks to residents and clean nourishment refrigerator(s) and cart(s)
• Assist with passing and retrieval of meal trays to cognizant residents and assist with cleaning of dining areas after meals
• Make unoccupied beds and change bed linens
• Organize residents' drawers and closets and label all personal items
• Organize shower rooms and clean utility rooms as well as ensure adequate inventory
• Provide 1:1 attention to cognitively impaired residents
• Deliver residents' mail
• Transport wheelchair bound residents to and from rooms
• Respond to call lights promptly
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language
• Lift 35 lbs floor to waist, lift 35 lbs. waist to shoulder, lift and carry 35 lbs., and push/pull 35 lbs.

An Equal Opportunity Employer