Hospitality Aide

Town and Country Nursing and Rehabilitation Center; Boerne (TX); On-site; USD 18,000 - 24,000; Full time

Job summary

Town and Country Nursing and Rehabilitation Center is seeking a Hospitality Aide to provide non-clinical care and services under the supervision of the Charge Nurse. You will follow the assigned schedule, assist with grooming, dining, and mobility, and ensure safety and comfort for residents.

The role requires clear communication, ability to lift up to 25 pounds, and a patient, respectful approach to residents.

Qualifications

• Ability to speak clearly and hear well enough to communicate with residents.
• Ability to complete assignments while having constant interruptions.
• Must be at least 16 years of age.

Responsibilities

• Provide non-clinical care and services to residents as directed by Charge Nurse.
• Assist residents with grooming and daily activities, including dining prep and post-meal routines.
• Maintain safety and cleanliness of residents and equipment; observe and report changes to nurse.

Skills

Clear communication

Lifts 25 pounds

Safety awareness

Public relations

Education

High school diploma or GED

Job description

The Hospitality Aide will provide assigned residents with non-clinical care and services in accordance with directives given by the Charge Nurse.Works under the general direction and supervision of the Charge Nurse.1. Follow resident assignment schedule as made out by charge nurse. This requires the ability tobe mentally alert and communicate verbally and in writing information regarding resident’scondition and care.2. Walk with ambulatory residents or push in a wheelchair as required. It also involves the abilityto safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching andlifting in excess of 50 pounds with or without reasonable accommodations. Manual dexterityrequired performing tasks in assisting residents with their personal needs.3. Comb hair, nail care (cannot use clippers,) of any residents assigned. Manual dexterityrequired performing tasks in assisting residents with their personal needs.4. Answer call lights in a timely manner, determine if request does not involve direct care andthen carry out request. Examples of non-direct care would be, helping with TV, telephone,getting a personal item for a resident, giving them a blanket or pillow, giving them a food trayor snack, or refill water/ice.5. Provide pre and post meal grooming, including washing hands and face, assist to and fromdining room.6. Clean water pitchers and keep fresh water at bedside. Offer water and/or juices several timesto residents who request and can drink independently.7. Maintain proper oral hygiene by assisting with setting up to brush teeth, providing denture careand keeping mouth clean.8. Be alert to resident’s comforts and needs. Answer their requests promptly and reportto nurse any needs that exceed your ability.9. Knocks before entering a resident’s room and requests permission to enter room.10. Uses tactful, appropriate communications in sensitive and emotional situations.11. Promotes positive public relations with resident, family members and guests.12. Observe all residents and report anything unusual or abnormal to Charge Nurse. Ability tosafely care for residents in a patient and respectful manner despite resident’s lack ofcooperation and/or combativeness.13. Follow safety guidelines. Promptly remove and clean up urine or bowelexcretions from floor and other spills or safety hazards.14. Clean wheelchairs, beds, nursing equipment, resident personal hygiene items, and otheritems as directed. Requires the ability to lift at least 25 pounds and remove assistive devicesto clean properly.15. Safely utilize equipment. Report any equipment needing service or repair immediately.16. Participate in emergency fire or disaster drills and other in-service training asscheduled. Must be able to safely ascend and descend stairwells and assist in anevacuation.17. Follow Universal Safety Precautions in order to protect self, residents and otherstaff members. Rinse soiled linen in preparation to be sent to the laundry this involves thecapability to withstand strong foul odors and the ability to tolerate wearing necessarypersonal protective equipment.18. Bring laundry barrels to laundry room; get linens for beds, makes unoccupied beds.19. Bring residents to and from daily activities.20. Assist with actives going on in building.21. Clerical functions.22. Must be capable of maintaining regular attendance in accordance with facility attendancepolicies. Perform special duties as assigned.23. Promotes positive public relations with patients, residents, family members and guests.24. May be required to perform other duties and tasks as assigned by the Administrator, Directorof Nursing and Charge Nurse in accordance with the qualifications and training provided.High school diploma or equivalent (GED) is preferredAbility to speak clearly and hear well enough to communicate with residents.Ability to complete assignments while having constant interruptions.At least 16 years of age.