Hospitality

High 5 Hospitality; Town of Middletown (NY); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Discounted meals

Tuition Reimbursement

Benefits and PTO

Values-based leadership

Advancement opportunities

Flexible scheduling

Résumé du poste

High 5 Hospitality is seeking Cashiers/Hosts to join a growing hospitality group across five award-winning brands. You will welcome guests, seat them, and assist with orders while processing payments accurately at the front of the house.

The role emphasizes a friendly, efficient checkout experience, team collaboration, and flexibility with evening and weekend shifts in a fast-paced dining environment. Prior cashier or restaurant exposure is preferred but not required.

Qualifications

• Excellent communication skills with guests.
• Attention to detail in handling transactions and table numbering.
• Basic math for making change.
• Familiarity with point-of-sale systems.
• Customer service orientation and ability to handle inquiries.

Responsabilités

• Greet and seat guests, ensuring a positive first impression.
• Process payments accurately and manage cash register.
• Answer questions about menu items and assist with orders.
• Ensure order accuracy and accommodate special requests.
• Keep cashier area clean and organized, restock supplies as needed.
• Monitor inventory related to register needs and support team members during peak times.

Connaissances

Clear communication

Attention to detail

Basic math

POS system familiarity

Customer service

Restaurant cashier experience (prefer)

Outils

POS systems

Description du poste

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.

Position Overview

Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.

Duties And Responsibilities

Essential duties and responsibilities include but are not limited to the following:

• Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
• Seat Guests: Escort them to their tables, accommodate special seating requests for guests whenever possible.
• Process Payments: Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
• Customer Interaction: Greet guests warmly, answer questions about menu items, and assist with order placement.
• Order Management: Ensure accuracy in processing orders, including special requests or modifications.
• Maintain Cleanliness: Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts. Hourly checks and cleanings of restrooms.
• Monitor Inventory: Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
• Support Team Members: Assist kitchen or front-of-house staff during busy periods as needed.

Skills And Abilities Required

• Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.
• Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.
• Basic Math Skills: Competence in performing calculations for transactions and providing change.
• Basic Computer Skills: Familiarity with point-of-sale (POS) systems
• Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.
• Experience: Previous experience in a cashier or restaurant role is preferred but not required.
• Working Conditions: Fast-paced restaurant environment, often requiring evening and weekend availability. Standing for long periods and occasional lifting of light to moderate items.
• Scheduling: Ability to access online scheduling apps.

We offer

• Competitive pay
• Discounted meals
• Tuition Reimbursement
• Benefits and PTO (based on meeting hours requirements)
• Values - based leadership
• Opportunity for Advancement
• Flexible scheduling