Hospital Valet Attendant — Fast-Paced Customer Service

Reimagined Parking; Philadelphia (Philadelphia County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Generous paid time off

Health plans

401(k) plan

Employee assistance program

Job summary

Reimagined Parking is seeking a Valet Parking Attendant at 800 Spruce St, Philadelphia, PA. The role pays $15 per hour and involves greeting guests, parking and retrieving vehicles, and delivering high-quality customer service in a fast-paced environment.

The attendant will document vehicle condition, manage tickets, and work with the Operations Manager to ensure safety standards and efficient service. Prior valet experience is preferred, with the ability to lift luggage and walk extended

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination.
• Ability to move from valet stand to customer cars for extended periods.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles.

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with loading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.

Skills

Customer service

Communication

Decision making

Vehicle operation

Valet experience

Mobility

Manual transmission

Job description

Reimagined Parking is seeking a Valet Parking Attendant at 800 Spruce St, Philadelphia, PA. The role pays $15 per hour and involves greeting guests, parking and retrieving vehicles, and delivering high-quality customer service in a fast-paced environment.

The attendant will document vehicle condition, manage tickets, and work with the Operations Manager to ensure safety standards and efficient service. Prior valet experience is preferred, with the ability to lift luggage and walk extended