Hospital Switchboard Operator — Patient-First Communications

HCA Healthcare; Gainesville (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Tuition assistance

Student loan assistance

Certification support

Job summary

HCA Florida North Florida Hospital is seeking a Telecom Operator to provide exceptional customer service while performing switchboard duties. You will greet callers with hospitality, route incoming calls, and operate the public address system as part of a collaborative hospital team.

The ideal candidate will have a High School Diploma or equivalent and prior customer service or telephone experience. This on-site role offers a comprehensive benefits package and opportunities within a leading

Qualifications

• High School Diploma or equivalent is needed.
• Prior customer service or telephone experience is preferred.

Responsibilities

• Greet callers with hospitality and professionalism
• Route incoming calls
• Operate the public address system

Skills

Customer service experience

Telephone experience

Education

High School Diploma or equivalent

Job description

HCA Florida North Florida Hospital is seeking a Telecom Operator to provide exceptional customer service while performing switchboard duties. You will greet callers with hospitality, route incoming calls, and operate the public address system as part of a collaborative hospital team.

The ideal candidate will have a High School Diploma or equivalent and prior customer service or telephone experience. This on-site role offers a comprehensive benefits package and opportunities within a leading