Hospital Services Technician

WM; Lexington (SC); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical insurance

401(k) company match

Paid vacation

Personal days

Job summary

WM is seeking a Hospital Services Technician in Lexington, SC, to oversee waste container collection at healthcare facilities. The role requires travel, customer interaction, and adherence to service schedules.

Applicants must possess a High School Diploma or GED and ideally have two years of customer service experience. Benefits include medical, dental, and 401(k) matching. Compensation starts at $20 per hour.

Qualifications

• High School Diploma or GED required.
• Two years of related experience, customer service preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Travel between healthcare facilities to collect and exchange waste containers.
• Interact professionally with customer staff to meet service expectations.
• Maintain and communicate duty status on a defined schedule.

Skills

Communication skills

Customer service

Independent work

Knowledge of computer applications

Education

High School Diploma or GED

Two years of related experience

Job description

Hospital Services Technician

Day shift, no weekends.

I. Job Summary

Under management direction, a Hospital Services Technician travels between customer healthcare facilities providing on‑site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. Service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services.
• Interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintain a rigid collection and service schedule.
• Communicate duty status on a defined schedule.
• Perform other duties and responsibilities as assigned.

III. Qualifications

• High School Diploma or GED.
• Two years of related experience, customer service preferred, or equivalent work experience.
• Strong communication skills and tact in providing superior customer service in a variety of settings.
• May require mandatory immunizations and credentialing based on customer requirements.
• Valid driver’s license and reliable transportation.
• Ability to work independently and with little supervision.
• Knowledge of computer/handheld software applications, including spreadsheets and application‑based programs to track daily KPIs.

IV. Physical Requirements

Extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push or pull carts weighing as much as 500 pounds. The job operates in both inside garage/shopping or gas plant conditions and outside conditions, including inclement weather, heat, and humidity.

V. Schedule

Monday: Prisma Baptist (Columbia) – 7:00 am to 3:00 pm
Tuesday: OFF
Wednesday: Aiken Regional Medical Center (Aiken) – 7:00 am to 3:00 pm
Thursday: Prisma Baptist (Columbia) – 7:00 am to 2:00 pm
Friday: Prisma Parkridge (Columbia) – 7:00 am to 2:00 pm

Schedule is subject to change based on business. Free parking available.

VI. Compensation and Benefits

Base pay is $20 per hour. Total compensation may vary based on experience, education, training, certifications, qualifications, and location.

Benefits include medical, dental, vision, life insurance, short‑term disability, stock purchase plan, 401(k) company match, paid vacation, holidays, and personal days, varying by site.