Hospital Service Technician

Agiliti; Syracuse (KS); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits

Descrizione del lavoro

Agiliti is looking for a Hospital Service Technician to support equipment management across hospital settings. You will move equipment to patient rooms, verify readiness with software, accessories, and disposables, and maintain professional relationships with hospital staff.

You will communicate equipment features to clinical teams, perform tasks to meet quality and customer metrics, and prepare equipment for patient use following all protocols.

Competenze

• Customer service experience preferred in hospital setting or similar.
• Basic computer skills to operate hospital equipment software.
• Must be able to lift up to 75 pounds and stand/walk for long periods.

Mansioni

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on equipment features and functionality.
• Provides quality service, meets customer and company metrics, and follows protocols.
• Picks up, cleans, and processes all equipment, preparing it for patient-ready use.

Conoscenze

Customer service

Basic computer skills

Physical ability

Flexibility in schedule

Formazione

High school diploma or equivalent

Descrizione del lavoro

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Shift: Monday-Friday + every other weekend, 3:00pm-11:30pm. $18/hr + $0.50 shift differential + full benefits.

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject‑matter experts of customer service.

What You Will Do in This Role

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
• Provides a quality service, performs to quality standards, and meets both customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need for This Role

• High school diploma or equivalent.
• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affir…