Hospital Service Technician

Agiliti

Lexington (KY)

On-site

USD 33,000 - 42,000

Full time

6 days ago

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Benefits offered by this job

Health insurance options for Medical,

Short- and Long-Term Disability plans

Flexible Spending Accounts

Health Savings Accounts

Life Insurance Options

Paid Time Off

401K Saving Plan with employer match

Employee Discounts

Tuition Reimbursement

Daily Pay program

Employee Assistance Program

wellness programs

Job summary

Agiliti is hiring a Hospital Service Technician I to manage equipment flow within the hospital, ensuring patient-ready delivery and proper handling of devices and disposables. You will interact with clinical staff to explain equipment features and assist in maintaining service quality and reliability.

Candidates should have a high school diploma, prior hospital customer service experience, basic computer skills, and physical stamina to lift up to 75 pounds and stand for long periods.

Qualifications

High school diploma or equivalent.
Customer service experience required and prior work experience in hospital setting preferred.
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Responsibilities

Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
Provides a quality service, performs to quality standards, and meets both customer and company metrics.
Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

Skills

Customer service

Hospital setting

Basic computer skills

Flexible schedule

Physical stamina

Education

High school diploma

Job description

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Who We Are

Hospital Service Technician

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject‑matter experts of customer service.

What You Will Do In This Role

Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
Provides a quality service, performs to quality standards, and meets both customer and company metrics.
Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need For This Role

High school diploma or equivalent.
Customer service experience required and prior work experience in hospital setting preferred.
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affiant Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.