Hospital Service Technician

Agiliti Health, Inc.; Freeport (IL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Disability plans

Flexible Spending Accounts

Health Savings Accounts

Life Insurance

Paid Time Off

401K Saving Plan

Employee Discounts

Tuition Reimbursement

Daily Pay

Employee Assistance Program

Wellness programs

Job summary

Agiliti Health, Inc. is seeking a Hospital Service Technician I to deliver equipment to patient rooms or standby locations in a patient-ready condition.

You will communicate with clinical staff, ensure equipment meets quality standards, and process returns in line with hospital protocols. The role requires a high school diploma, hospitality-level customer service experience, basic computer skills, and the ability to lift up to 75 pounds while standing for long periods.

Qualifications

• High school diploma or equivalent.
• Customer service experience required; hospital setting preferred.
• Basic computer skills and ability to lift up to 75 pounds.

Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Communicates with clinical staff on equipment features and functionality.
• Provides quality service, meets customer and company metrics.
• Picks up, cleans, and processes equipment for patient-ready use following protocols.

Skills

Customer service

Basic computer skills

Physical stamina

Flexible schedule

Education

High school diploma

Job description

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

What You Will Do in This Role

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
• Provides a quality service, performs to quality standards, and meets both customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need for This Role

• High school diploma or equivalent.
• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Equal Employment Opportunity

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

Vaccinations

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Benefits

• Health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• and wellness programs.

Location & Salary

Primary Job Location: Freeport Health Network (FHN) Additional Locations (if applicable): Job Title: Hospital Service Technician I Company: Agiliti Location City: Freeport Location State: Illinois Pay Range for All Locations Listed: $13.72 - $20.82 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation.