Hospital Security Officer & Visitor Escort

FMOL Health; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

FMOL Health in Baton Rouge, LA is seeking a Security Specialist to facilitate traffic flow, provide directions and assistance, promote safety, and maintain security across hospital outlets, creating a positive first impression for patients, guests, and visitors.

You will greet patients and visitors, escort guests for security, respond to emergencies, and collaborate with Tracer Security Services for enforcement actions.

Qualifications

• Experience in customer service or front-desk roles is a plus.
• Ability to communicate clearly and assist visitors and patients.
• Awareness of safety protocols and basic incident reporting.

Responsibilities

• Customer Service: greet patients and visitors and provide information to help them reach designated areas.
• Manages wheelchair distribution and provides security escorts to guests and employees as needed.
• Crisis Prevention and Intervention: apply safety protocols and de-escalation techniques.
• Ensure fire zone areas are clear of traffic and patrol premises for safety of patients and visitors.
• Issue Parking Violation tickets and write Security Incident reports for violations.
• Respond to hospital emergencies including codes and potential disaster situations.
• Collaborate with Tracer Security Services for enforcement actions as needed.
• Other Duties as Assigned.
• Performs other duties as assigned or requested.

Skills

Customer service

Visitor assistance

Security escort

Education

High School equivalent

Job description

FMOL Health in Baton Rouge, LA is seeking a Security Specialist to facilitate traffic flow, provide directions and assistance, promote safety, and maintain security across hospital outlets, creating a positive first impression for patients, guests, and visitors.

You will greet patients and visitors, escort guests for security, respond to emergencies, and collaborate with Tracer Security Services for enforcement actions.