Hospital Sales Representative

Syneos Health Commercial Solutions; Suffolk (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Syneos Health is seeking a Hospital Representative to engage key stakeholders within complex hospital accounts, IDNs and health systems across a defined geography. You will build cross-functional partnerships, deliver clinical brand presentations, and develop pull-through strategies to drive growth.

The role requires 3+ years of direct healthcare sales experience, strong relationship-building skills, and the ability to navigate a matrixed environment while meeting quantitative goals.

Qualifications

• BA/BS degree required; Life Sciences preferred.
• 3+ years direct selling to healthcare professionals.
• Large account management and hospital/institutional experience preferred.
• Minimum 2+ years Specialty Pharmaceutical Sales experience.
• Knowledge of formulary approval process preferred.
• Understanding of product flow through Specialty Pharmacy and Buy & Bill channels preferred.
• Proven track record of success in high science selling environment.
• Strong communication and account management skills.
• Ability to work independently or in a team.

Responsibilities

• Implement an integrated territory business plan for key accounts.
• Establish professional relationships with HCPs to achieve goals.
• Collaborate with cross-functional teams for support and pull-through strategies.
• Deliver clinical brand presentations to physicians and healthcare professionals.
• Use data tools and insights to guide strategies.
• Plan regular territory coverage and manage budget.
• Complete administrative tasks and adhere to policies.

Skills

Direct selling to HCPs

Account management

Healthcare relationships

Communication skills

Analytical thinking

Team collaboration

Education

BA/BS degree

Life Sciences preferred

Job description

The Hospital Representative will report to the Company Party Hospital Manager and is responsible for engaging key stakeholders within complex hospital accounts, institutional systems and integrated delivery networks (IDNs). This includes major Health Systems, Academic Centers, Comprehensive and large Community Hospitals. Responsibilities include but are not limited to the following:

• Implementing and executing an integrated territory business plan encompassing key accounts.
• Establish and maintain professional relationships with HCPS to achieve business goals.
• Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical. Cross-functional partners may consist of Territory Partners, Market Access, Medical, Marketing and Operations colleagues.
• Develop a strong, collaborative partnership with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies.
• Use data tools and insights, and other informational sources to determine strategies and tactics for business decision-making.
• Demonstrate account-based selling skills (including group presentations, etc.). Build business relationships in institutions aligned with customer segmentation.
• Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Deliver clinical brand specific presentations of product(s) to physicians and other appropriate health care professionals.
• Develop a complete understanding of the health care delivery system within each assigned customer, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
• Develop deep product and competitor product knowledge and understanding of local and regional market trends.
• Manage territory budget to support sales and marketing activities.
• Complete all administrative tasks in a timely manner and execute the company brand strategy and tactics within their assigned geographic area.
• Participation in training and development programs.
• Maintain adherence and compliance with all corporate, industry policies and procedures.

The Hospital Representative will report to the Company Party Hospital Manager and is responsible for engaging key stakeholders within complex hospital accounts, institutional systems and integrated delivery networks (IDNs). This includes major Health Systems, Academic Centers, Comprehensive and large Community Hospitals. Responsibilities include but are not limited to the following:

• Implementing and executing an integrated territory business plan encompassing key accounts.
• Establish and maintain professional relationships with HCPS to achieve business goals.
• Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical. Cross-functional partners may consist of Territory Partners, Market Access, Medical, Marketing and Operations colleagues.
• Develop a strong, collaborative partnership with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies.
• Use data tools and insights, and other informational sources to determine strategies and tactics for business decision-making.
• Demonstrate account-based selling skills (including group presentations, etc.). Build business relationships in institutions aligned with customer segmentation.
• Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Deliver clinical brand specific presentations of product(s) to physicians and other appropriate health care professionals.
• Develop a complete understanding of the health care delivery system within each assigned customer, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
• Develop deep product and competitor product knowledge and understanding of local and regional market trends.
• Manage territory budget to support sales and marketing activities.
• Complete all administrative tasks in a timely manner and execute the company brand strategy and tactics within their assigned geographic area.
• Participation in training and development programs.
• Maintain adherence and compliance with all corporate, industry policies and procedures.

Requirements

• BA/BS degree required; Life Sciences preferred.
• 3+ years of direct selling experience to healthcare professionals in the Pharmaceutical, Biotech or Healthcare industry experience required.
• Large account management and/or Hospital/Institutional experience strongly preferred.
• Minimum 2+ years Specialty Pharmaceutical Sales experience is required.
• Knowledge of formulary approval process and driving formulary approvals is preferred.
• Strong understanding of product flow through Specialty Pharmacy, Specialty Distribution, and Buy & Bill channels is preferred.
• Proven track record of success in a high science competitive selling environment.
• Ability to identify key decision makers, develop positive relationships and strong customer dedication.
• Proven track record of success in exceeding results.
• Self-starter, highly motivated to succeed.
• Strong communication, business analytics and account management skills.
• Ability to work independently or in a team environment.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.