Hospital Relations Associate | 7 Days On, 7 Days Off, 7a- 4:30p

Ausrad; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Modality cross-training

Team-first culture

Total rewards package

Job summary

Austin Radiological Association (ARA Diagnostic Imaging), a Radiology Partners practice, seeks an administrator to coordinate on-call procedures and act as a liaison with hospitals and external clients. You will monitor exam turnaround times and help resolve imaging-related issues to support high-quality patient care.

We value strong written and verbal communication, customer service, and teamwork in a fast-paced medical office setting.

Qualifications

• Must have strong written and verbal communications.
• Ability to read and write effectively in a medical office setting.

Responsibilities

• Collaborates and coordinates on-call procedures with hospital and radiologist.
• Monitors turnaround time of exams to ensure proper processing.
• Facilitates resolution of issues with referring physicians or external clients.

Skills

Written and verbal communications

Customer service

Teamwork

Multi-tasking

Education

High School Diploma or GED

Job description

JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area!

At Austin Radiological Association (ARA Diagnostic Imaging) , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP) , ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

ABOUT ARA DIAGNOSTIC IMAGING & RADIOLOGY PARTNERS, INC.

Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.

As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.

Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA , you’ll be backed by Radiology Partners (RP) —a nationally recognized organization that prioritizes clinical excellence and a people ‑ first culture.

WHY JOIN US:

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient setting— no on-call shifts or overnights
• Consistent RP standards with local leadership and support
• Opportunities for modality cross ‑ training and professional growth
• A fun, team-first culture at ARA —collaborative, supportive, and grounded in safety and trust

Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Position Summary:

• Collaborates and coordinates on-call procedures with hospital and radiologist.
• Communicates directly as a liaison with external clients, editors, technologists,radiologistsand a variety of departments to resolve issues asrequiredwhilemaintaininga constant unified front of coverage.
• Monitors turnaround time of exams to ensure internal and external exams are being appropriately processed.
• Facilitates resolution of issues, including quality assurance issues that referring physicians or other external clients may have with imaging studies.
• Maintains a constant unified front of coverage and serves asliaisonbetweenradiologists, referring physicians and clinic & hospital staff.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE :

• Education-High School Diploma or GED.
• Experience-One to three years’ experience in a medical office environment preferred. Equivalent education or experience may be considered.
• Must be skilled in written and verbal communications, requiring the ability to read and write effectively and efficiently.
• Ability toestablishand maintain effective working relationships with other employees and the public.
• Successfulincumbentpossesseshigh energy,driveand positive attitude; is committed to customer service and teamwork;has the ability tomulti-task; and, is focused on achieving results.

Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits

(All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice:When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.