Hospital Phlebotomy Tech I - Banner Thunderbird (Day Shift)

Sonora Quest Laboratories / Laboratory Sciences of Arizona; Glendale (CA); On-site; USD 40,000 - 49,000; Full time

Job summary

Sonora Quest Laboratories in Glendale, AZ, seeks a Phlebotomist to join the Procurement-BTMC team. The role covers specimen collection, data entry, and preparing samples for testing at hospital facilities, PSCs, and mobile sites. It includes coverage across multiple locations with day shift, 38 hours weekly, and variable weekends.

New grads start at $19/hour; experienced staff earn $21.07–$23.36/hour depending on experience. HIPAA compliance and quality standards apply.

Qualifications

• Knowledge of specimen labeling and patient identification procedures.
• Ability to enter patient and test data accurately into the system.
• Understanding of departmental quality and privacy standards.

Responsibilities

• Collect specimens for testing and ensure proper labeling.
• Enter demographics, orders, and clinical information into the system.
• Prepare samples for analytical testing and distribution to labs.
• Maintain accuracy, productivity, and adherence to procedures.

Skills

Personal maturity

Reading and math

Communication skills

Detail oriented

Customer service

HIPAA awareness

Teamwork

Education

High School diploma or equivalent

Phlebotomy program or experience

Phlebotomy certification

Job description

Primary City/State:

Glendale, Arizona

Department Name:

Procurement-BTMC

Work Shift:

Day

Job Category:

Phlebotomy

3am - 1pm; 38 hours per week.

Days off during the week vary.

Rotates every other weekend and every other holiday.

Find your Voice, Passion, & Purpose

We are proud to offer new base pay rates!! New Grads: $19 per hour.

Experienced (3yrs - 11+ yrs): $21.07 - $23.36, depending on experience.

POSITION SUMMARY

This position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

1. To include the following: 1) specimen collection 2) general laboratory specimen processing or 3) referral laboratory processing. In doing so, ensuring correct patient and specimen identification and specimen integrity by using appropriate techniques for all age criteria as required. In IOP locations, will manage client relationship within Compliance regulations to ensure that their needs are met and Sonora Quests’ business objectives are satisfied.

2. Enters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and all other pertinent data found on requisitions and computer-generated orders as required for processing and billing. Verifies accuracy of entered information. Verifies appropriateness of specimens received. Aliquots and labels specimens according to established departmental procedures and practices, delivers specimens to the technical area in a timely manner and / or performs initial processing and preparation of samples for transport. May assist in monitoring workflow and training of new employees.

1. Focuses on quality by assuring that all work performed is accurate and complete. Completes documents legibly and accurately per site protocol. Follows established methods and practices. Maintains familiarity with departmental procedures. Uses appropriate documentation to record communications. Initiates computer generated reports as required for patient reporting and quality assurance monitoring. Meets departmental standards for productivity and quality as currently defined. Actively participates and provides input to dept/system via committees or Six Sigma teams. Maintains acceptable specimen rejection rates and meets the departmental standards for productivity and quality as currently defined.

4. Participates in departmental financial responsibilities through the appropriate use of supplies and materials. Avoids excessive waste. Participates in department initiatives to reduce costs and improve service. Basic knowledge of billing. Commitment to error free work environment.

1. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. All employees must be able to work all areas/departments/shifts as assigned. Resolves basic service issues. Attends meetings and remains current with internal/external communications, i.e. e-mail, newsletters, etc.

2. Acknowledges and understands the importance of ‘Patient Rights’ and privacy (HIPAA).

KNOWLEDGE, SKILLS AND ABILITIES

• Must exhibit personal maturity and responsibility.
• Excellent reading, writing and math abilities.
• Communicates effectively in oral and written formats sufficient to demonstrate comprehension.
• Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization.
• Ability to take direction and assimilate instructions quickly.
• Detail oriented and exceptional organizational skills.
• Basic computer skills.
• Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department.

MINIMUM QUALIFICATIONS

• Minimum age requirement of 18.
• High School diploma or equivalent may be required dependent on state regulatory requirements.
• Basic knowledge of department resource materials.
• Completion of a phlebotomy program or phlebotomy experience.
• Phlebotomy certification as defined by state regulations.
• Position may require DHS Fingerprinting Certification or the ability to obtain fingerprint certification.
• Dependent on department/location, candidate must possess a valid state driver’s license in the state of employment and be eligible for coverage under the company auto insurance policy.
• Float positions require travel and flexible hours required to work multiple locations and required to cover at mobile phlebotomy facilities/in-office phlebotomy locations with minimal notice. Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.
• Progression through career ladder II-IV is subject to completion of career ladder requirements.

PREFERRED QUALIFICATIONS

• Bilingual (Spanish/English).
• Knowledge of medical terminology.
• Additional related education and/or experience.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy