Hospital Housekeeping Lead

ThedaCare; New London (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits overview

Relaxation rooms

Wellness apps

Mental health support

Job summary

ThedaCare Environmental Services Team Leader at ThedaCare Medical Center - New London, Wisconsin, leads high-standard cleaning and disinfection across assigned areas. The role ensures compliance with infection prevention standards, handling waste, and maintaining supplies, while reflecting ThedaCare’s mission and safety culture.

Schedule includes two shifts with weekends on rotation; promotes teamwork, accountability, and ongoing training to support patient safety and hospital operations.

Qualifications

• High School diploma or GED preferred.
• Must be 18 years of age.
• Company provided training in regulated medical waste and management with DOT Certification to be completed within one year of employment
• Company provided Aggressive Behavior (MOAB) training to be completed within one year of employment if required by position location
• One year of hospital, skilled nursing facility, hotel or other related cleaning experience or one year of lead or supervisor experience
• Ability to read, write, and comprehend the English language
• Customer service experience preferred

Responsibilities

• Cleans and disinfects patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards.
• Performs high level cleaning in specialized areas such as clinical areas, surgical suites, Cath lab, specialty rooms, and sterile areas without direct supervision.
• Models best practices and behaviors to inspire and serve as a role model for team members.
• Serves as a resource for external and internal department team members on environmental services matters.
• Provides input on department processes and training materials, and provides suggestions for improvement.

Skills

Customer service

Team leadership

Education

High School diploma or GED

Job description

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits

• Benefits, with a whole-person approach to wellness – Lifestyle Engagement e.g. health coaches
• relaxation rooms
• health focused apps (Wonder, Ripple)
• mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare

Summary : The Environmental Services Technician Team Leader maintains high standards of cleanliness throughout the facility. Cleans and disinfects assigned areas, transports and removes waste, sanitizes, stocks, and organizes assigned areas. Follows standard work processes, complies with infection prevention standards, properly mixes and stores chemicals, and uses personal protective equipment. Receives additional training and has experience in high level cleaning and disinfection as shown by competencies demonstrated in multiple hospital areas, training attended, and experience.

Key Accountabilities

• Cleans and disinfects patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards.
• Performs high level cleaning in specialized areas such as clinical areas, surgical suites, Cath lab, specialty rooms, and sterile areas without direct supervision.
• Models best practices and behaviors to inspire and serve as a role model for team members.
• Serves as a resource for external and internal department team members on environmental services matters.
• Provides input on department processes and training materials, and provides suggestions for improvement.
• Collaborates with multiple departments to ensure patient and department priorities are met day-to-day that result in the safest outcomes for our patients and customers.
• Works independently or on a team to achieve system standards.
• Uses proper personal protective equipment and cleaning procedures specific to infectious elements in isolation rooms.
• Ensures environmental services team members maintain proper infection control cleaning standards at all times, including hand hygiene requirements.
• Understands and uses proper hospital-approved chemicals and disinfectants and follows dwell times (amount of time the chemical or disinfectant needs to stay wet on surface) for each task performed and product used.
• Understands how to handle various types of waste such as regular, recycling, hazardous, chemo, regulated medical waste, pharmaceutical, and radioactive.
• Understands basic standards set by federal, state, and local regulating bodies.
• Demonstrates knowledge of and supports hospital mission, vision, values statements, standards, policies and procedures, confidentiality, corporate compliance plan, customer service standards, and ethical behavior.
• Collaborates with multiple disciplines to effectively and efficiently provide patient care and achieve the desired patient outcome.
• Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members.
• Delegates team member duties in relation to patient needs and oversee evolving demands from team members, physicians, equipment, and scheduling.
• Oversees call schedule, revenue and usage audits, and meeting minutes, and is a super user with department diagnostic equipment and supplies.

Qualifications

• High School diploma or GED preferred
• Must be 18 years of age
• Company provided training in regulated medical waste and management with DOT Certification to be completed within one year of employment
• Company provided Aggressive Behavior (MOAB) training to be completed within one year of employment if required by position location
• One year of hospital, skilled nursing facility, hotel or other related cleaning experience or one year of lead or supervisor experience
• Ability to read, write, and comprehend the English language
• Customer service experience preferred

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Work Environment

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock
• Potential exposure to sharp objects and instruments

Schedule: 2p-10:30p, with every 4th weekend on rotation.

Schedule: 10:30a-6:30p M-F Weekends/holidays as needed

Scheduled Weekly Hours: 40

Scheduled FTE: 1

Location: ThedaCare Medical Center - New London - New London, Wisconsin

Overtime Exempt: No

Worker Shift Details: Variable

About ThedaCare

ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services. We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities.

This job posting is available in other languages besides English free of charge.

ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.