Hospital Housekeeper Lead — Evening Shift

Crothall Healthcare; Cypress (TX); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health and Wellness Programs

Medical, Dental, Vision

Job summary

Crothall Healthcare at Texas Children's Hospital in Cypress, TX is seeking a full-time Housekeeper Lead to supervise housekeeping staff and ensure top-quality service. The role is based at Cypress, with a 5:00 pm–1:30 pm schedule Monday through Friday and some weekends, and pay ranging from $15.50 to $16.00 per hour.

Applications are accepted online only and training will be provided. Ideal candidates have prior customer service and management experience, strong leadership, and a commitment to

Qualifications

• Prior customer service and management experience required.

Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Skills

Customer service

Management experience

Job description

Crothall Healthcare at Texas Children's Hospital in Cypress, TX is seeking a full-time Housekeeper Lead to supervise housekeeping staff and ensure top-quality service. The role is based at Cypress, with a 5:00 pm–1:30 pm schedule Monday through Friday and some weekends, and pay ranging from $15.50 to $16.00 per hour.

Applications are accepted online only and training will be provided. Ideal candidates have prior customer service and management experience, strong leadership, and a commitment to