Hospital EVS Tech II: Patient-Centric Cleaning

Northwestern Medicine; Winfield (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwestern Medicine is seeking an EVS Tech II to maintain patient rooms, offices and public areas, ensuring a clean and safe environment across the hospital. You will follow isolation policies, stock supplies, and keep carts and equipment in good condition while delivering courteous service.

Ideal candidates have strong communication, the ability to work independently, and a commitment to continuous improvement within a collaborative healthcare setting.

Qualifications

• Must follow oral and written instructions.
• Must communicate effectively with patients, visitors and staff.
• Must use tracking and communication tools used by department.
• Must be able to work independently.
• Preferred: one to three years of environmental services experience in healthcare or hospitality.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area
• Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner. Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area)
• Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Skills

Follow instructions

Communication

Independent work

Tools literacy

Tools

Tracking tools

Job description

Northwestern Medicine is seeking an EVS Tech II to maintain patient rooms, offices and public areas, ensuring a clean and safe environment across the hospital. You will follow isolation policies, stock supplies, and keep carts and equipment in good condition while delivering courteous service.

Ideal candidates have strong communication, the ability to work independently, and a commitment to continuous improvement within a collaborative healthcare setting.