Hospital Environmental Services Technician

Beth Israel Lahey Health; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Beth Israel Lahey Health is hiring a Cleaning Associate to support non-inpatient areas across the hospital. You will contribute to patient and family satisfaction by maintaining clean and safe environments and supporting infection control through thorough surface cleaning.

The role emphasizes customer service, effective English communication, and teamwork. Responsibilities include cleaning, setting up rooms for events, assisting in emergencies, and ensuring privacy and safety in all patient

Qualifications

• Experience in a position that demonstrated strong customer service skills
• Must be able to effectively communicate in English with patients, visitors, and hospital staff
• Experience operating cleaning equipment

Responsibilities

• Clean all areas of the hospital, including patient rooms, hallways, restrooms, and staff areas
• Introduce oneself to customers when appropriate
• Represent the hospital professionally with a visible name tag and neat uniform
• Respect patient privacy and personal items
• Initiate the seven-step cleaning process in patient rooms
• Perform deeper cleaning of floors and surfaces, including buffing, stripping and waxing
• Clean carpets and upholstery, including extraction
• Set up and break down conference rooms and events with AV needs
• Communicate with the Service Response Center to accept and close out tasks
• Remove curtains and launder/re-hang as needed
• Operate and empty cardboard baler
• Detailed dusting and vent cleaning
• Address pest control needs as applicable
• Strip rooms of hazards for patient watches
• Monitor and replace regulated medical waste when needed
• Assist in emergencies following department requirements
• Maintain a clutter-free environment
• Clean elevators and tracks
• Restock supplies across patient and public areas
• Move and empty shredding bins/bags
• Disinfect portable medical equipment and carts
• Attend staff meetings and contribute to team collaboration

Skills

Customer service

English communication

Education

High school diploma or GED

Tools

Cleaning equipment operation

Job description

Beth Israel Lahey Health is hiring a Cleaning Associate to support non-inpatient areas across the hospital. You will contribute to patient and family satisfaction by maintaining clean and safe environments and supporting infection control through thorough surface cleaning.

The role emphasizes customer service, effective English communication, and teamwork. Responsibilities include cleaning, setting up rooms for events, assisting in emergencies, and ensuring privacy and safety in all patient